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Belle

Great hotel

Review of Hotel Anker
5.0 of 5 bubblesReviewed Feb 28, 2020via mobile
Great hotel with modern design. Room is spacious , service is top notch! Breakfast is superb! Everything is 5 star in this boutique hotel. Location is near to train station, you can take any bus from the hotel to the train station. And from the station take bus no 1 and stop next to the hotel. Comfortable bed, bath, view, food, service !! The receptionist that let us check in early, I forgot to ask for her name! She’s really a saviour especially we’re tired on the first day we arrive, we couldn’t believe it when she let us check in at 10.00am! Thumbs up for her !!
Date of stay: February 2020
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Reviews (318)
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29 - 34 of 319 reviews
Reviewed November 6, 2019

The hotel is nice and beautiful. The breakfast and dinner are both tasty.

The only thing weird is that in our room, there's no door between shower/toilet to the room so if you do mind the smell when your partner's in the toilet with you, you might want to double check with the hotel if every room is like this. Otherwise I'd come back when I visit Lucern again.

Date of stay: September 2019
5  Thank LilianSKy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 1, 2019

This hotel was a gem. Not too far from the train station. Interesting decor and design. Some thought actually went into the project. Rooms are modern and clean. Staff is very friendly and helpful. Somewhat noisy when the obnoxious drunks and fast car fools are moving about, but that's not the fault of the hotel. I would definitely return.

Date of stay: October 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank L S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 31, 2019

I stayed one night at Anker, for a one-day off during my business trip. I liked the hotel and strongly consider staying again if I stay in Lucerne again in the future. Below are my usual pros and cons.

Pros:
(1) Close to the main train station. This is why I picked the hotel. Depending on how fast you can walk but several minutes to 10 minutes walk, with luggage. Makes the hotel very convenient

(2) Very cool boutique atmosphere. See the pictures. The decor is cool, making a guest feeling like living in a cool apartment in Lucerne. Bed is big and comfortable.

(3) Friendly staff. I arrived early in the morning (like 8am), expecting that I just drop off my bag and go sightseeing, and check in later in the afternoon. But I was told when I was having coffee at the cafe in the hotel that a room is ready and my luggage is already in the room! So nice! I asked a receptionist about what to do, and where to eat. I did not agree with the recommendations sometimes and I ended up not taking her suggestions, but they were nice.

(4) Nice cafe / restaurant in the hotel. Reasonably priced. Good coffee. Didn't eat a dinner so I cannot comment on the dinner but the breakfast (included) was good.

(5) Fee photo booths downstairs! Take your pictures for souvenir!

Cons:
(1) Some lights in the room did not work... But it was a minor problem.

(2) As I mentioned, the recommendations for dinner, and what to do (I ended up going to Pilatus but this was not recommended) were not what I agreed. For example, I asked for a authentic regional restaurant, and she recommended a place which did not seem too good form e (pricey and touristic). But this is also minor. She recommended going up to Hotel Chateau Guetsch, which was fantastic!

Date of stay: October 2019
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank Makoto N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 15, 2019

The staff made us feel welcome immediately. They offered us helpful tips on visiting the city - including maps and information about bus routes, etc. They also directed us to restaurants and local attractions. The location was perfect for accessing sites, scenery and shopping. We thoroughly enjoyed our breakfast each morning. The offerings were delicious and generous. The beds were super comfortable and the pillows were absolutely THE best pillows ever. I want to own one!

Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
Thank LunaZane
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 8, 2019 via mobile

I was visiting Luzern for the business. Hotel very clean, the cameras wonderful, arranged in modern style but very stylish and nice. You can drink the water from the tap and it's very very tasty! The personnel kind, nice and very helpful (specially the polish girl Agnese and the Hungarian waitress - sorry I forgot the name ;) The restaurant serves the interested dishes, the meat was perfect! If I'll return to Luzern, I'll make a reservation there for sure! Thank you very very much

Date of stay: October 2019
Trip type: Traveled on business
2  Thank Edy_Ter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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