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All reviews via roma train station rooftop view fifth floor central location breakfast room old city main attractions visit palermo croissants elevator sights roofs cathedral
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4 - 9 of 1,497 reviews
Reviewed 22 September 2020

Hotel Ambasciatori was the base for my stay in Palermo, an excellent situation right on Via Roma, minutes from the bus/train station and in the middle of all the bars/restaurants & sights.

Room was on the 3rd floor at the back of the hotel, it was spacious, a good size , the bed was clean and comfortable and most importantly it was quiet, the AC worked really well so returning after a day in the sun you were met by a cool room. Given the location it was surprisingly quiet and away from the hustle and bustle of the city. The hotel is typical Italian style as you would expect, comfortable but not quite modern and stylish like a chain hotel.

The bathroom was perfectly adequate, shower was fine, again plenty of space & it was a good sized room, the bathroom window opened onto the middle atrium. There was the usual shower gels, soaps etc. Towels were replaced most days, housekeeping does not work at weekends so you may return to find your room not serviced !

Wifi was complimentary and worked really well. There was also a fridge so you could keep your water and sodas which you might have bought at the very nearby Lidl supermarket cool. First time in years actually having real room keys (3) The hotel closes at midnight so if you have a late night you have a key to open the main door to the building and also a key to open the door to your floor as it is a partly residential building and your actual room key !

There is a cute old fashioned elevator to take you to your floor but sometimes people do not close the gates & door properly which is annoying. From the 7th floor terrace there’s a wonderful view , it’s also the bar , restaurant and breakfast space. Note is a private area so it is sometimes closed for parties/events. My vodka tonic was very good, superb refreshing tonic water with an excellent taste.

Service throughout my stay was friendly and welcoming, there was always someone on reception except when it closed late evening until 09.00 Sadly, due to covid-19, breakfast is no longer buffet so you preorder the night before which was not great. An order of fried eggs consisted of 1 fried egg which at €4 was a little mean, the coffee was good, a croissant €2 , fruit and other items priced accordingly so unless you want to pay for breakfast with a view, there were many places on Via Roma offering more value, up to you.

I liked the hotel, it was walking distance to everywhere and a good choice if you want a reliable choice while in Palermo without breaking the bank.

Date of stay: September 2020
    • Value
    • Location
    • Service
4  Thank UncleDom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambasciatori Hotel, Altro at Ambasciatori Hotel, responded to this reviewResponded 7 October 2020

Thank you for choosing us and letting us a such detailed feedback. We really hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 July 2020

Was an awesome stay in downtown palermo. Comfortable bed, great rooftop, secure and great friendly staff.

Would highly reocmmend and would return if we come back to Palermo.

Right close to all main attractions of palermo

Date of stay: July 2020
Review collected in partnership with this hotel
1  Thank alexbona000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambasciatori Hotel, Altro at Ambasciatori Hotel, responded to this reviewResponded 3 August 2020

Dear guest, thank you for leaving us such a good score. Your opinion is very important to us. Thank you for choosing us. We hope to see you again in our hotel in future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 July 2020

Had stayed here before 8 years ago so thought would try again. Not disappointed.. Room very comfortable and clean, Location perfect as close to Old Town and the Central station where airport bus comes in. On roof is wonderful restaurant with spectacular views

Date of stay: July 2020
    • Value
    • Sleep Quality
    • Service
1  Thank KWBasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambasciatori Hotel, Altro at Ambasciatori Hotel, responded to this reviewResponded 3 August 2020

Dear guest, thank you for leaving us such a good score. Your opinion is very important to us. Thank you for choosing us. We hope to see you again soon in our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 July 2020

If you're the kind of person that appreciates great taste but needs a dose of friendly chaos then this hotel is for you. The hotel is situated very conveniently around multiple landmarks, night locals and cafes. The rooftop is amazing, the rooms are modern, flawlessly clean and confortable.

Date of stay: July 2020
Review collected in partnership with this hotel
1  Thank Bogdan Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambasciatori Hotel, Altro at Ambasciatori Hotel, responded to this reviewResponded 3 August 2020

Dear guest, thank you for leaving us such a good score. Your opinion is very important to us. Thank you for choosing us. We hope to see you again soon in our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 March 2020

The hotel is well situated to the central station and the old city, it is convenient to transportation. My room is quiet on the fifth floor, it has a view at sunrise. It has a magnificent view from the terrace restaurant and bar, one of the best sunset view. Few things (minor) is the elevator, the door is not automatic and I have to walk up a flight for that with my luggage, the bed is standard. As for serviced, the reception is efficient with information, the restaurant staffs are attentive. I had dinner twice, the risotto and pasta I have were excellent

Room tip: I got the top floor of the hotel, it is well kept and simple. I think a stand to park the luggage instead of the floor.
Date of stay: February 2020
Review collected in partnership with this hotel
1  Thank f0ntina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambasciatori Hotel, Altro at Ambasciatori Hotel, responded to this reviewResponded 3 August 2020

Dear guest, thank you for leaving us a comment. Your opinion is very important to us. Thank you for choosing us. We hope to see you again soon in our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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