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2 - 7 of 762 reviews
Reviewed 2 December 2019 via mobile

Though rather utilitarian in appearance inside and out, the location of this hotel is excellent. It was about a 10 minute walk from The nearest airport bus stop. In less than five minute walk from the hotel you reach the Via Maqueda where you can enjoy the daily passagiata and choose from a wide variety of wonderful restaurants on the side alleys. The room itself was satisfactory for our needs and did offer a king bed which is sometimes hard to find in European hotels. The breakfast room was large and offered a good variety of items. I believe this is a good value option for central Palermo and would recommend it.

Date of stay: October 2019
Trip type: Traveled as a couple
1  Thank archar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 25 October 2019 via mobile

Long story short..the hotel is 3* fine, but we asked for 2 separate beds, got 1 big, changed the room - the room was bigger, but with teeny tiny little windows looking out to pipes and windows of other guests. Fancy a midnight chat? Well then go for it. I don't. Yes closing the window would help if the AC would work properly. During check in we didnt get info about wifi or breakfast if we wouldnt ask we wouldnt know... We paid extra 60€ for better room, it was better but we paid for 3 nights 240€ which is a price for 4* hotel if you know where to look. I travel a lot and I haven't been this dissapointed in a really long time. So definitely won't be coming back or recommending.
Two positive things though - the breakfast was good and if I am not talking about the check in (I work in hospitality for a long time so I might be used to different service) the receptionists were helpful and ready to answer any question :)
So for 1 night stay I guess it's fine, for longer no. If I'll travel to Palermo again, I will rather pay more for a better hotel...

Date of stay: October 2019
Trip type: Traveled with friends
1  Thank 812kristynam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 October 2019 via mobile

Except for the location there is nothing positive to say about the hotel. We booked in booking.com and what we saw as advertised was not what we got!. We thought we were booking a modern hotel room with all the necessary amenities expected of a hotel. Instead we were told we booked a studio apartment! There was nothing during booking to inform us that. The room in the apartment was old, unclean and dusty and there is not even the basic kettle which even a hotel room will provide. Shower and shampoo came in a tiny tiny pack!!! The switches and plugs did not work. There was no iron! We pointed these out and was told they will move us to a better room and we have to packed up once again. Why did they not check the room before we checked in! So we moved to the second room. The room was slightly better than the first but certainly not all that clean. Air condition was fine one day and next day did not work and all the staff could say was maintenance is only in the next morning. So we have to bear with the heat! Overall after 2 nights stay it wasn't at all up to expectations.

Date of stay: October 2019
Trip type: Traveled with friends
1  Thank ChristineL4066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 October 2019

Stayed there one night during our short trip to Sicily.
Nicely located in a pretty quiet street in the old town's centre some 300 m from the Teatro Massimo.
Nice air-conditioned rooms with comfortable beds.Good and clean bathrooms with hairdryer,
Very tasty breakfast.
The only issue we had - the hotel's parking was full and we had to park at a public parking some 200 m meters from the hotel, which appeared to be much cheaper than the one in the hotel - we paid just 8 Euros for one night (4 p.m - 8 a.m.) - against the hotel parking price of 15 Euro.

Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
1  Thank govorun72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 14 September 2019

This hotel unfairly comes in for quite a bit of meanly-wielded stick on TripAdvisor. It is wonderfully located (near the more famous Wagner and (closed for now) Grand Hotel et des Palmes) in a salubrious neighborhood and provides a convenient base from which to see the many fine sights of this magnificent and facinating city. Important buses 101, 102 (both for the station) and 104 (to Palazzo dei Normani) run from a nearby stop. It is purpose built; the rooms are well-sized; it is clean; noise does not penetrate from room to room; the 24 hour desk is intelligently manned. It is a bargain at c. £50.00 a night. The decor might well benefit from some refreshment. But at c.£50.00 a night, what do you expect? If you want something from the bar, ask at reception. It is opposite a jolly good, new beershop with a middle-class, middle-aged Palermitan clientel. I like to visit Palermo every few years. I would definitely use this fine establishment again.

Date of stay: September 2019
1  Thank Filoshea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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