What an incredible disappointment this hotel is; I checked in last night and wish I could check out this morning (unfortunately I pre-paid for 5 nights).
I swear the bed is only a box spring...I might have been more comfortable sleeping on the floor. It was THAT hard. The room is huge, and could have used a bit more furniture and soft touches, like pillows.
For a property that claims to be 4.5 stars, I would expect glass coffee mugs. Alas, you're given plastic cups and spoons to make your coffee/tea.
The breakfast is sparse. Lots of cheese, bread, desserts and some yogurt. Although it's included, if you're hungry and don't eat cheese because you're recovering from a terrible cold...go elsewhere.
The hotel is centrally located so that is its one saving grace; you can walk everywhere.
I've already asked the front desk to help remedy the situation. I'll update this post should the situation get resolved.More
- Free Wifi