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9 - 14 of 915 reviews
Reviewed 27 October 2019 via mobile

We stayed here as it was the starting point for our Sicily tour. The hotel is in a great location and has a lovely courtyard area for relaxing in. Breakfast was included and there was a great range of food.
Would definitely recommend this hotel.

Date of stay: September 2019
Trip type: Traveled as a couple
3  Thank Jlegg25
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 October 2019 via mobile

We stayed here for 4 nights part of the Targa Florio trip. Staff were courteous and polite . Was also my birthday and they upgraded me to the junior suite which I would recommend staying in. Beautiful room with private terrace with stunning views.
Lady at the reception who sent documents for me was very polite and professional and made the experience complete!
Would def stay here again with my family!

Date of stay: October 2019
Trip type: Traveled with friends
2  Thank Amarwa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 October 2019

Beautiful hotel and well placed for a walk around Palermo, within walking distance of the train station and the Main Street. Efficiently run hotel - when we arrived they'd allocated us two ladies a double bed despite our original request for twin beds but soon changed our room. Could have been tricky as the new room was split level within lighting over the steps up to the bathroom, or handrail, but we were very aware of the dangers. Piano entertainment in the evening in the atrium was more for the player than the audience - not everyone likes random jazz - and we could hear from our bedroom. One criticism would be the restaurant - food ok, but ambience non-existent, with overhead lighting in a huge room more akin to a canteen. We ate out after the first night.

Room tip: Avoid atrium-facing room unless you like piano music at night, and avoid 3rd floor if you have mobility issues.
Date of stay: October 2019
    • Value
    • Sleep Quality
    • Service
2  Thank Lavande658
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 October 2019

The hotel is beautiful and in a great location. The hotel was able to arrange transportation from the airport to the hotel before arrival. The front desk was not very helpful, except for two interns who really did try to help. The curling iron did not work without a converter, and I only brought an adapter (my bad). The front desk insisted it should work, but it did not, until I located a converter - which was not an easy task. No help from the front desk on where to find one. Inquired at front desk as to Mass service times - they did not know, and made no attempt to find out. No irons in rooms. Front desk was not helpful at all. That being said, you do have internet access, so I suggest you find what you need on the internet, download directions before you leave the hotel. It works and is fine. I just love a great front desk.
Drinks are available in the lobby, service is relaxed. If you desire service, you must get the attention of a waiter, otherwise, they will assume you are there to relax and talk. Or you can walk a few feet to the bar and order yourself. Once served, the service is great, prices are reasonablel, waites are very friendly. Your drinks are served with an assortment of nuts.
Breakfast, which is included is everything you could want. It is served in elegant surroundings. Fresh ricotta, an assortment of cheeses, breads, fresh sliced tomatoes, delicious pastries, yogurt, eggs, ham, cold cuts - there is absolutely everything you could want. Waiters are on top of everything.
Explore the hotel. It is beautiful

Date of stay: September 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank christine g
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 October 2019

Stayed for two nights at the end of September, 2019. The hotel was welcoming and unique. Room was comfortable, had all the amenities you could ask for. Courtyard was a welcome spot to grab a drink before heading out for the evening. Was within walking distance to a lot of the sites and some great restaurants. Breakfast was plentiful (just ask if they run out of something) and standard for Europe.

Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
3  Thank Elizabeth G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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