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Baglioni Hotel Luna
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Reviews (1,742)
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All reviewscanova restaurantharry's barleading hotels of the worldwater taxioldest hotel in venicejunior suitebeautiful hotelgrand canalst marks squaresan marco squarebreakfast roomprivate jettyconcierge staffbottle of champagnefive star hotelturn down servicemarco polo
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86 - 91 of 1,742 reviews
Reviewed 16 August 2017

The staff were very accommodating, especially after our flight was canceled and we needed three rooms for another night! Terrific location and only a dozen steps from Harry's Bar! Ferry service right outside the front door!

  • Stayed: July 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank MCH1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 19 August 2017

Dear Guest,

We are happy to hear of your positive first experience to the Baglioni Hotel Luna. Wish to thank you for choosing us for your family vacation and for your kind word of appreciation on the premises, location and staff.
We all stay at your full disposal than will you program to visit us again and beg you to don’t hesitate to contact us to plan your next trip with Baglioni Hotels.

Gianmatteo Zampieri - Hotel Manager

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Reviewed 15 August 2017

Amazing rooms and the staff were so attentive - all speaking fantastic English. They couldn't have been more helpful. My father accidentally tripped up the stairs and the staff were helping him up before we had even noticed. The location was fantastic - only a couple of minutes from St Marks Square. The bar is extremely expensive however, as expected from this calibre of hotel.

  • Stayed: September 2016, traveled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Rebecca F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 19 August 2017

Dear guest,

We are happy to read your review and your appreciation on our staff, location, breakfast and thank you for choosing us for your stay in our lovely city. Let us take the chance to remind to all fist hand visitor to Venice that we do have many rooms with the view to the canal and the Royal Gardens so as to the Lagoon. This should be reserved ahead on time since very highly demanded.

Gianmatteo Zampieri - Hotel Manager

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Reviewed 15 August 2017 via mobile

20m from San Marco square in a small street which mean you can enjoy being in the heart of Venice without the noise and crowd
You can arrive by Boat which frankly is what you should do when visiting Venice

Great and Nice Hotel, very clean and confortable

And there is that one thing which make a huge difference... the service !
From reception, concierge, room service or housekeeping ... the Baglioni team is one of the best We had the pleasure to meet !
Not only that everything is technically perfect... but the team genuinely care about your well being and pays attention to details

I can only recommend Hotel Baglioni
On a personal note we already know that we'll be back in Venice in a year time... and we wont be asking ourselves the question about where to stay... this will definitely be at Hotel Baglioni !

Stayed: August 2017, traveled with family
1  Thank llan75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 19 August 2017

Dear Guest,
Let us thank you for your kind review. This is the gratification for our daily and constant job seeking and striving for excellence through attention to Guests.
We all managers and team have been honored to host you for your quick city visit and we are delight to hear you did get a special experience.
We do suggest to everyone from time to time to indulge in such a lovely choice to do something out of ordinary.
We all stay at your full disposal looking very much forward to your next trip to Italy. Gianmatteo Zampieri - Hotel Manager

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Reviewed 14 August 2017

This is beautiful palace hotel perfectly located not even a 2-minute walk from San Marco Square. Friendly well trained staff incl valet service. Rich buffet breakfast served in a ball room. Our room was quiet and comfortable. Old style stylish bathrooms. We enjoyed our 2 nights here.

  • Stayed: July 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank tonyburgundlaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 19 August 2017

Dear Guest,
Wish to thank you very much for your kind words true gratification for all the daily efforts of our team.
Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay.
Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience.

Gianmatteo Zampieri - Hotel Manager

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Reviewed 9 August 2017 via mobile

My wife and I stayed at the Baglioni Hotel Luna ahead of a cruise (Star Clippers) and it was a great start to our vacation. The hotel staff was incredibly welcoming upon our arrival. Our junior suite was incredibly furnished, with an excellent bathroom and huge, walk-in closet. A stones throw from San Marco, we were convenient to every site in Venice. The concierge helped us with a gondola ride ahead of dinner, and upon our arrival, we found a bottle of champagne and macarons waiting for us in the room. Having a nice glass of wine overlooking the canal was incredibly relaxing. The next day, the hotel helped arrange for a water taxi for us directly to our cruise's departure port. Highly recommend this hotel...it is Venetian luxury at its finest.

Stayed: July 2017
1  Thank Rich Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 12 August 2017

Dear Guest,

Let us express our gratitude for sharing your positive experience in this forum and for choosing us for your stay in Venice.
The wide city story and heritage are the great value that we do share with all our guest even for a short stay.
We all wait you back to Venice for another emotion to share with you and don’t hesitate to contact us to plan you’re your next trip to Italy.

Gianmatteo Zampieri - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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