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“Elegant Stay In Beautiful Venice ”

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Baglioni Hotel Luna
Ranked #58 of 384 Hotels in Venice
Certificate of Excellence
Reviewed 5 weeks ago via mobile

Arriving to Venice was breathtaking as you enter the end of the line on the train you make your way to the Venice port.
We were confused with how to make it to our hotel with the busy crowds it was hard to see where to go first.
I called the hotel and a welcome gentleman answered excited to here from me and guided me on the phone to the proper taxi.
Once you arrive to the mainland in San Marco you are overwhelmed with beautiful scenery and cutler.
Entering the small alley way to the hotel for our 1st visit to Venice was interesting and we found the hotel quite easily.
Entering the hotel you are greeted by welcoming staff and we were handed a key to our room.
The room was breath taking. Completely romantic and exceptionally decorated in colonial decor. Every detail not left and the cleaning services were gracious and helpful when you ran out of towels.
Turn down service was really cute. When we returned from dinner and noticed our room hand been cleaned yet again and turn down service happened we were happy. Slippers placed on either side of the bed along with chocolate not to mention the plate of fresh fruit welcoming us was delicious and a wonderful surprise.
The bathroom was very clean and the shower was comfortable. The double sinks accompanied with beautiful soaps, the windows opening on the room overlooking the water boat taxi slip and views of the water and the spacious room with comfortable bed.
One evening we wanted to do a private tour of Venice by water taxi and the hotel staff made arrangements for us to be picked up right outside the hotel for $120. The ride lasts for one hour and I recommend this at sunset.
Once we returned we were ready for dinner and the hotel staff personally walked us over to the beautiful restaurant on the water that unless we asked we would have never known existed.
Baglioni Hotel Luna thank you for making our 1st stay in Venice memorable and beautiful. Your attention to detail and welcoming attitude made our stay perfect.
We look forward to visiting your other hotels in the future.

Stayed: August 2017, traveled as a couple
1  Thank Ann-Marie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 4 weeks ago

Dear Guest ,
Wish to thank you for your kind review and for choosing the Baglioni Hotel Luna for your stay in Venice. We are also happy you appreciate our Restaurant Canova while here, a lovely oasis to taste traditional Venetian recipes revised from our chef Alberto.
All the staff and myself are looking forward to welcoming you again in our lovely city on your future trip.

Gianmatteo Zampieri - Hotel Manager

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14 - 18 of 1,621 reviews

Reviewed August 16, 2017

The staff were very accommodating, especially after our flight was canceled and we needed three rooms for another night! Terrific location and only a dozen steps from Harry's Bar! Ferry service right outside the front door!

  • Stayed: July 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank MCH1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 4 weeks ago

Dear Guest,

We are happy to hear of your positive first experience to the Baglioni Hotel Luna. Wish to thank you for choosing us for your family vacation and for your kind word of appreciation on the premises, location and staff.
We all stay at your full disposal than will you program to visit us again and beg you to don’t hesitate to contact us to plan your next trip with Baglioni Hotels.

Gianmatteo Zampieri - Hotel Manager

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Reviewed August 15, 2017

Amazing rooms and the staff were so attentive - all speaking fantastic English. They couldn't have been more helpful. My father accidentally tripped up the stairs and the staff were helping him up before we had even noticed. The location was fantastic - only a couple of minutes from St Marks Square. The bar is extremely expensive however, as expected from this calibre of hotel.

  • Stayed: September 2016, traveled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Rebecca F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 4 weeks ago

Dear guest,

We are happy to read your review and your appreciation on our staff, location, breakfast and thank you for choosing us for your stay in our lovely city. Let us take the chance to remind to all fist hand visitor to Venice that we do have many rooms with the view to the canal and the Royal Gardens so as to the Lagoon. This should be reserved ahead on time since very highly demanded.

Gianmatteo Zampieri - Hotel Manager

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Reviewed August 15, 2017 via mobile

20m from San Marco square in a small street which mean you can enjoy being in the heart of Venice without the noise and crowd
You can arrive by Boat which frankly is what you should do when visiting Venice

Great and Nice Hotel, very clean and confortable

And there is that one thing which make a huge difference... the service !
From reception, concierge, room service or housekeeping ... the Baglioni team is one of the best We had the pleasure to meet !
Not only that everything is technically perfect... but the team genuinely care about your well being and pays attention to details

I can only recommend Hotel Baglioni
On a personal note we already know that we'll be back in Venice in a year time... and we wont be asking ourselves the question about where to stay... this will definitely be at Hotel Baglioni !

Stayed: August 2017, traveled with family
1  Thank llan75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 4 weeks ago

Dear Guest,
Let us thank you for your kind review. This is the gratification for our daily and constant job seeking and striving for excellence through attention to Guests.
We all managers and team have been honored to host you for your quick city visit and we are delight to hear you did get a special experience.
We do suggest to everyone from time to time to indulge in such a lovely choice to do something out of ordinary.
We all stay at your full disposal looking very much forward to your next trip to Italy. Gianmatteo Zampieri - Hotel Manager

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Reviewed August 14, 2017

This is beautiful palace hotel perfectly located not even a 2-minute walk from San Marco Square. Friendly well trained staff incl valet service. Rich buffet breakfast served in a ball room. Our room was quiet and comfortable. Old style stylish bathrooms. We enjoyed our 2 nights here.

  • Stayed: July 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank tonyburgundlaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 4 weeks ago

Dear Guest,
Wish to thank you very much for your kind words true gratification for all the daily efforts of our team.
Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay.
Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience.

Gianmatteo Zampieri - Hotel Manager

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Additional Information about Baglioni Hotel Luna

Address: San Marco, 1243, 30124 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Venice
#22 Family Hotel in Venice
#38 Romantic Hotel in Venice
#40 Luxury Hotel in Venice
Price Range: ₱15,934 - ₱128,445 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Baglioni Hotel Luna 5*
Number of rooms: 91
Official Description (provided by the hotel):
Housed in a mignificent, 12th century Venetian palazzo, reputed to have played host to the Templar Knights, this is the oldest hotel in Venice a stone's throw from St. Mark's Square and boasts a tradition of hospitality going back centuries. The hotel commands unrivalled views of the Lagoon and offers guests an intimate, welcoming atmosphere combined with impeccable service, classic cuisine and a private mooring berth to enter the hotel by gondola or motor boat. ... more   less 
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Also Known As:
Luna Hotel Venice
Luna Hotel Baglioni

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