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Reviews (2,966)
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All reviewsrialto bridgegreat locationcanal viewwater taxist marks squaredeluxe roomrooftop barsmall canalsan marcohotel restaurantwatch the gondolasmarble bathroomcentral locationpastriesloved this hotelwould highly recommend this hotelbreakfast was included
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Reviewed 15 October 2015

On a work trip and this was the start of it, nice place good staff, it was very hot when we arrived, they had cool drinks to great us, as we were a group they sorted it quickly and we landed in our rooms pronto. we needed to having been travelling for the best part of 2 days on a plane. It was very nice to have a cool room with clean bed and great shower, (can be a problem in Italy) over the next 2 days we had a great time. Including the Festa del Redentore 2015, a great Fireworks display and we had rooftop seats, great staff making sure we kept well hydrated. All in all I would stay here again no problem.

  • Stayed: July 2015, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SplendidVenice, Direttore generale at Starhotels Splendid Venice, responded to this reviewResponded 18 October 2015

Dear Anthony C,

I would like to thank you for taking the time to post a review about your recent stay at Starhotels Splendid Venice.
I am thrilled to hear that your experience was excellent and that you enjoyed the Festa del Redentore on our Altana Solana rooftop bar.
Also,I assure you that I will be definitely sharing your nice words with the staff.
It would be a real pleasure to welcome you again in the near future.

Best regards,
Salvatore Pisani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 October 2015

Our group stayed for three nights in this very well located hotel. We arrived by water taxi, a fabulous way to arrive. The hotel is a short walk from Piazza San Marco and Ponte di Rialto and an easy walk to Teatro Fenice. We walked back from the Bienale in less than 30 minutes. Our second floor room looked over the canal, a little noisy occasionally as a singing gondoleer went by. Our room was a good size, tastefully furnished and very comfortable. Breakfasts were very good and we enjoyed dining in one night.

Room Tip: Try for one facing the canal.
  • Stayed: October 2015, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SplendidVenice, Direttore generale at Starhotels Splendid Venice, responded to this reviewResponded 18 October 2015

Dear Thomas M,

I would like to thank you for taking the time to post your lovely comment about your recent stay at Starhotels Splendid Venice.
I am thrilled to hear that your experience was excellent and I assure you that I will be definetely sharing your nice words with the staff.
It would be a real pleasure to welcome you again in the near future.

Kind regards,
Salvatore Pisani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 October 2015

This hotel is in an excellent location. Halfway between the Rialto Bridge and Piazzo San Marco, it is in a very central location with all the main sights an easy walk away. As a base for a short city break it is fantastic.

The rooms are fine. We were initially put in a tiny and noisy room, but when we complained we were moved to a much nicer room within the same classification. I would definitely ask for a room on a higher floor, as the higher you are the less disruptive the street noise is. The hotel has a lovely roof terrace, which it was nice to sit on at the end of a day of sightseeing. Breakfast was really good and provided a range of options.

We have recommended this hotel to family and friends and would stay again.

  • Stayed: February 2015, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Lauren E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SplendidVenice, Direttore generale at Starhotels Splendid Venice, responded to this reviewResponded 18 October 2015

Dear Lauren E,

Many thanks for posting your lovely words about your recent experience at Starhotels Splendid Venice, and for recommending us.
I am thrilled to hear that your time here was well spent and that you particularly liked our central location and our Altana Solana rooftop bar, together with our Le Maschere restaurant.
We look forward to have you here again for your next visit to Venice.

Best regards,
Salvatore Pisani
General Manager

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Reviewed 9 October 2015

The hotel is nice and well appointed. The location is very good. The front desk staff are not friendly, if you ask any questions, they appear annoyed.
Our room faced a small canal which appeared to be nice and quiet. It is until 6:30 am. It seems to be service canal. This is when the commotion starts. Boats drive up to deliver supplies like glasses to the hotel. Then the trash bags are tossed in to the boats and for at least a half hour you hear bags of bottles and cans hitting the boat. And if that wasn't enough, the building adjacent started to unload scaffolding on to the docks. This noise continues until about 8:30 or 9:00. This went on every morning for the 3 days we stayed there. It was almost comical. We mentioned it to the front desk and they were of course annoyed and said this is just how it is. We stayed in a great hotel in Florence that had sound proof windows. This hotel should consider this option. We were exhausted after leaving there. It is a shame because the hotel is quite nice.

Room Tip: If you do stay here ask for a quiet room location
  • Stayed: September 2015, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Maschlack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SplendidVenice, Direttore generale at Starhotels Splendid Venice, responded to this reviewResponded 11 October 2015

Dear Maschlack,

Let me thank you for choosing Starhotels Splendid Venice and for sharing your experience.
I deeply appreciate the happy side of your comment and I am truly sorry to hear that you were not positively impressed by our front desk staff.
I will definetely give the highest consideration to your important feedback and I will address it in order to improve the quality of our product.
I would be pleased if you would consider another stay with us: we will definetely make sure that it will be more enjoyable.

Best regards,
Salvatore Pisani
General Manager

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Reviewed 7 October 2015

A beautiful hotel, right on a canal. The hotel is nicely decorated and furnished, modern with large rooms. Breakfast is buffet style. Computer use is available for guests. Dinner is available. Close to St. Mark's Square. A water taxi will take you directly to the hotel for about 100 euros, or one can take the Vaporetto for 8 euros one way. The hotel is easy to get to from the Vaporetto stop at St. Mark's Sq. and many tourists trundle their cases over the square. There are many delicious restaurants all around, as well as wonderful architecture.

Room Tip: Our room did not have a view. No information on other rooms. Restaurant has a canopy that opens to the sky.
  • Stayed: August 2015, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SplendidVenice, Direttore generale at Starhotels Splendid Venice, responded to this reviewResponded 8 October 2015

Dear Jane S,

Let me thank you for choosing us a place to stay in Venezia and for taking the time to leave your lovely review.
I am very pleased to hear that your time at Starhotels Splendid Venice was well spent and that you enjoyed everything about it.
I do hope to be welcoming you back soon in our romantic city.

Warmest regards,
Salvatore Pisani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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