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Reviews (1,175)
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All reviewscentral stationshiseido spacigar roommaserati carsrooftop barstarwood propertyamazing spabeautiful hotelnespresso machinetop floorshuttle servicehigh techmilano centraleupgraded to a suitesteam roommodern roomswould highly recommend this hotel
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Reviewed 1 April 2018

We were pleasantly surprised by Milan and this hotel in particular. The hotel is modern and luxurious, and the staff make you feel like you deserve special treatment. It is adjacent to the train station and offers Maserati car service to the Cathedral area. They welcomed our dog with a fancy bed. Whether Milan is your destination or a stopover, we recommend you stay here.

  • Stayed: May 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank RoadTrippersVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco O, General Manager at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this reviewResponded 25 April 2018

Dear 'RoadTrippersVA',

Thank you for having chosen our Hotel and for sharing your experience here on TripAdvisor.

We are happy to read how pleasantly you were surprised by our beautiful city and particularly by our Hotel.

All of our Guests deserve to be treated as if they were the only guests in the hotel hence it is particularly great to know that our team managed to deliver this impression and you felt especially well looked after.

It is always a joy for us to welcome our guests' little furry friends hence we are happy that you enjoyed the little welcome treat for your dog.

Thank you for recommending our Hotel and we hope to welcome you back soon.

Kind regards,

Marco Olivieri
General Manager

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Reviewed 26 March 2018 via mobile

Spent the weekend with my wife for our anniversary—what an experience. A unique match of old-world charm and modernity. Next door to Stazione Centrale—a plus. The Maserati service nothing more than a touch of luxury and class. Impeccable service and attention. The bar at the terrace was just the perfect closure. The best Negroni ever!

Stayed: March 2018, traveled as a couple
Thank Carlos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco O, Direttore generale at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this reviewResponded 4 weeks ago

Dear 'cpinerua'

Thank you very much for having chosen to stay with us on such special occasion!

These kind of moments require indeed special attention and we are thrilled that thanks to the service excellence extended by our colleagues along with our facilities we managed to make your anniversary celebration here at the Excelsior Hotel Gallia so enjoyable and memorable.

We hope to welcome you back for more special occasions to surprise you again.

Kind regards,

Marco Olivieri
General Manager


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Reviewed 26 March 2018

This hotel is well located for the station; the main reason for choosing it. The rooms are clean but don't ever seem to be relaxing. Impressive gym and free car service to Montenapoleone is very useful.

  • Stayed: February 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank mhglobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco O, Direttore generale at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this reviewResponded 4 weeks ago

Dear 'mhglobal'

Thank you for sharing your opinion about our Hotel.

It's great to read that overall, your experience was enjoyable and you particularly appreciated our gym with its Technogym Artis equipment as well as the Maserati courtesy car service.

We hope to welcome you back next time you visit Milan.

Kind regards,

Marco Olivieri
General Manager

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Reviewed 25 March 2018

We were upgraded from a junior suite to an executive suite - which was huge and very quiet. The hotel is gorgeous - real luxury. On arrival the doormen open the car door and sweep you in to the lobby - seamless. Check in was very quick and we were shown to our room. The concierge was excellent and printed various tickets and things for us and arranged transport. The hotel has a car to drop you in and out of the centre when needed - or taxis arrive within a couple of minutes of request. We walked in the day and it is a 25 minute walk right into the centre. The hop on hop off bus also goes from just outside the hotel. The breakfast was fantastic, a really good spread and GF options too. A buffet but also they would cook anything you wanted and it was laid out beautifully. We ate in the hotel Terrace restaurant one evening and the food was first class - genuinely delicious and the setting is lovely. We would definitely recommend this hotel.

Stayed: March 2018, traveled as a couple
Thank C0l0ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco O, Direttore generale at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this reviewResponded 4 weeks ago

Dear 'C0l0ny'

Thank you very much for your lovely review here on TripAdvisor.

We are delighted that you had such a wonderful time during your recent stay with us and thank you for being so complimentary about every aspects of your visit. Comments like yours make us feel very proud about the efforts and passion we put in our daily commitment to Guests in order to provide the very best service excellence only.

We are very much looking forward welcoming you back in the near future.

Kind regards,

Marco Olivieri
General Manager

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Reviewed 23 March 2018

I recently enjoyed a very pleasant 2 night stay at this hotel during a quick Italy trip. The Hotel is quite beautiful inside with very modern albeit Art Dco features. Staff throughout were excellent from check in to the breakfast team to the bar and concierge. My room was very comfortable with a great view over the square in front of Milano Centrale. All in all a great place to stay.

Room Tip: Get a high floor with a view
Stayed: March 2018, traveled solo
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco O, Direttore generale at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this reviewResponded 4 weeks ago

Dear Mr. John S.

We are glad to hear that you had a nice stay with us in the occasion of your quick Italy trip and we thank you taking time to share your feedback here on TripAdvisor.

It's great to read that you appreciated the perfect blend between our Belle Époque façade and the modern interior design. We are very proud of our 'look' and comments like yours make us particularly happy.

We will be looking forward to have you as our Guest again on another occasion.

Kind regards,

Marco Olivieri
General Manager

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