If you are the type of person who is into luxury brands (bags, shoes, clothes, apparel, etc.), this is the place to be in. If you are looking to buy a purse, for instance, and you have narrowed down your choice to a few brands (after doing preliminary window shopping on store websites), you don’t need to walk far from one store to another to be able to compare designs, qualify, price, etc. The famous luxury brand are right there in one grand location.
There was also a Global Blue office at the 7th floor where we had papers processed for VAT refund. All we had to do afterwards is to present the ticket to the Global Office at the airport to be stamped. The refund was in my credit card after only a few days.
However, they would not accept for processing purchases made outside La Rinascente.
The only drawback are the large crowds on all floors of the department store.I guess it’s seasonal because we went there on December 31, the last shopping day in 2017.