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Reviews (565)
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All reviewslake viewgreat locationsister hotelamerican barfree wifiold townpeople watchingfirst floorfront desk staffthe hotel staffpiazza cavourexcellent hoteltrain stationhotel is centrally locateddecent sizewould highly recommend this hotelnice room
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29 - 34 of 565 reviews
Reviewed 3 April 2018

This is a very good hotel but it didn't have any Italian flavour to it and was more like corporate accommodation. It's extremely well placed with a fantastic view and set on the edge of a beautiful square. The staff were all extremely pleasant and helpful, the food was excellent, and everywhere was very clean. However, we found the furniture in the room uncomfortable and had problems with the hot water.

Stayed: March 2018
Thank Wallace C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PAL_HBE, General Manager at Hotel Barchetta Excelsior, responded to this reviewResponded 5 April 2018

Dear dkdude,
thank you very much for posting a review! We are pleased to know you enjoyed your stay with us at the Barchetta Excelsior. Your positive feedback is greatly appreciated. Sorry for any inconvenience encountered with the hot water (now resolved).
Looking forward to your next visit!
Kindest regards,
Robert Webber - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 March 2018

Room is spacious by European standards. Bathtub was a little difficult to climb in and out of, as there is a big step up and I'm short. But I managed. It was always clean and quiet, at least inside the hotel. If they're doing an auto show on the square as they were when we were there, expect some noise from outside. Breakfasts were good, go for the cold cuts and pastries (typical for Italy) rather than an American style eggs and bacon. You're welcome. Because we were part of a tour group, we didn't really eat at the restaurant for dinner except for one night where they chose what we were eating. I wasn't very impressed with it, but in fairness I didn't order off the menu, so that may have been much better.

I would actually like to go back here, not as part of a tour. Would definitely stay here again.

  • Stayed: October 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank tamster59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PAL_HBE, General Manager at Hotel Barchetta Excelsior, responded to this reviewResponded 5 April 2018

Dear tamster59,
thank you very much for posting a review! We are very pleased to know you enjoyed
your stay with us at the Barchetta Excelsior. Your positive feedback is greatly appreciated.
Looking forward to your next visit!
Kindest regards,
Robert Webber - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 15 January 2018

The Hotel Barchetta Excelsior, in Como, Italy, was well situated in Como, in that it seemed to be central not only to shopping, but also to restaurants, and close to the harbor itself. Our room overlooked the harbor, and had a beautiful view. There was a private small balcony with a table and two chairs outside our room where we could sit and enjoy the sunset in the evening. Service was excellent and the rooms were very clean. A full breakfast was included in the room rate, and was very good. This is an older hotel with lots of character. We were with a group of people involved in a Monograms Tour, after completing an Avalon Cruise on the Rhine River, and traveling on the high speed train from Switzerland. There are many restaurants located nearby, as well as the Funicolare railway to the top of the hill overlooking Como, and boats that travel the lake. It was an easy trip by boat to the town of Bellagio.

Room Tip: Ask for a room overlooking the harbor. It is not noisy at all, but is very beautiful at sunrise and sunset.
  • Stayed: July 2017, traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank moonstone0005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 20 December 2017

Fantastic location and lake view rooms has a fantastic view of the lake.

Nice breakfast, but breakfast area is a bit busy.

There is a square between the hotel and the road along the lake, so no noise, as the hotel is in the restricted trafic zone.

Terminal for boat tours is just across the square, and shopping streets starts just behind the hotel. Plenty of nice restaurants within a short walk.

Be aware how you book, I accidentally booked on scam website, luckily the site was only overcharging me, so I ended up paying 20% extra, but when I checked with the hotel, they had my prepaid reservation.

Be sure to book at the official website (TA does not allow to post the link here, just be sure you check)

You can't find better location for a visit to Como

If coming by car, be sure to look at google maps before you go. The hotel is located in the restricted trafic zone. You need to give the hotel you license plate no, so you don’t get a fine

Room Tip: Lake view, and 4th floor and above (to get full lake view)
  • Stayed: August 2017, traveled with family
    • Location
    • Cleanliness
    • Service
Thank dkdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HBE, General Manager at Hotel Barchetta Excelsior, responded to this reviewResponded 8 January 2018

Dear dkdude,
thank you very much for posting a review! We are very pleased to know you enjoyed
your recent stay with us at the Barchetta Excelsior. Your positive feedback is greatly appreciated. Thank you for highlighting our unbeatable location!
Looking forward to your next visit!
Kindest regards,
Robert Webber - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 December 2017 via mobile

Only had a quick 2 night stay at the beginning of December so had some lovely markets, language barrier was no problem. Rooms were cleaned and we had an amazing view from room
325 try the moscato 100% amazing

Stayed: December 2017, traveled as a couple
Thank Aimsta82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HBE, General Manager at Hotel Barchetta Excelsior, responded to this reviewResponded 13 December 2017

Dear Aimsta82,
thank you very much for posting a review! We are very pleased to know you enjoyed
your recent stay with us at the Barchetta Excelsior. Your positive feedback is greatly appreciated. Thank you for highlighting our unbeatable lake views!
Looking forward to your next visit!
Kindest regards,
Robert Webber - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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