Lucia is extraordinary. She is incredibly responsive and communicative.....her English is impeccable. She tailored a tour of Pompeii and Herculaneum for me and my 18yo daughter who studied ancient Rome for her final year at school.... Lucia even knew what my daughter had covered in her syllabus and adapted the tour accordingly. She provided detailed instructions on how to get to Herculaneum where she greeted us inside the station. Her vast knowledge and passion made for the most fascinating tour that exceeded our expectations. Can't recommend highly enough.