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Savings alert! 13% below average rates

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Savings alert! 16% below average rates

The price you found is 16% lower than this hotel's average rate of US$101/night.

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Reviews (508)
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All reviewspool and saunapoor viewnice small hotelattic roomold townmini breakthe hotel is conveniently locatedgreat hotelmin walkstayed here for a weekfresh towelsmain roadbreakfast roomon arrivalthe wi fieasy walking distanceturia park
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29 - 34 of 508 reviews
Reviewed 8 July 2017 via mobile

We were two couples visiting in april 2017 for pleasure and we got such small rooms. In our room there was a huge replica of Munk's "scream" - a man in horror- which was quite unpleasant to look at during holidays. Big white curtain was covered in stains. Not recommendable at all.

Stayed: April 2017, traveled with friends
Thank Zinaida Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario M, Gerente at Casual Valencia de las Artes, responded to this reviewResponded 17 July 2017

If we had known that you were so dissapointed, we had tried to change your room. We are so sorry for this.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 June 2017 via mobile

My husband and I have just returned from our 3rd visit to this hotel. We love Valencia, and find that this small hotel suits all of our needs. The staff are amongst the friendliest and most helpful that we have ever met. I emailed ahead of our visit, requesting a particular room, and our request was granted. The room was perfect for us with an enormous bed, good wifi and fresh towels daily.
So thank you to all of you in reception, breakfast room and housekeeping for, yet again, making our stay so comfortable.

Stayed: June 2017
Thank Joan b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario M, Gerente at Casual Valencia de las Artes, responded to this reviewResponded 17 July 2017

We hope to see you again and again and again!!!!! Thank you so much for being so great!!!

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Reviewed 22 June 2017

Asked for and got a quiet room at the back. Room made up every day. Staff always helpful. Pool, gym and sauna are fine and open until 11pm. Well placed for Arts and Sciences, Turia park. The bubble bath refused to work properly despite quick attention from the staff - not a big deal. Secure overnight parking for cars and bikes. They also hire out their own bikes.

Stayed: June 2017, traveled as a couple
Review collected in partnership with this hotel
Thank richardkR9112MT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario M, Gerente at Casual Valencia de las Artes, responded to this reviewResponded 24 June 2017

Thank you very much for your comments. Your opinions and contributions help us to improve every day. See you in Casual Hotels in Madrid, Seville, Bilbao and soon in Malaga

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Reviewed 12 June 2017

Very pleasant 5 night stay. Warm welcome on arrival, my room (301) was a good size, nicely decorated, and had a nice outdoor terrace with easy chairs. Air con was effective, but the low sloping ceiling took some getting used to.The buffet breakfast offered a good choice. Hotel staff are friendly and helpful and there is a nice lounge on the ground floor. The hotel is conveniently located for visiting the old city or going to the beach. Both are a good walk or an easy trip by bus or metro. The only downside was the weak WiFi signal. Overall the hotel is very good value for money.

  • Stayed: June 2017, traveled solo
    • Value
    • Rooms
    • Service
Thank RobertS516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario M, Gerente at Casual Valencia de las Artes, responded to this reviewResponded 15 June 2017

Thanks for your review. It helps us to improve. We are waiting for you at Casual Hoteles.

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Reviewed 6 June 2017

We stayed at this hotel for two nights in the last week of May. We had a late check in (at around 11pm) and the person at the reception was very quick and prompt with the formalities.

Upon entering the room, we noticed a foul, mouldy kind of smell in the room. The air conditioning was very ineffective (there is no central air conditioning) as the AC in the room seemed quite old and past it's prime. In fact, almost everything in the room and the bathroom seemed in need of dire upliftment. We were in room 14 on the ground floor. While the room was at the end of the corridor, it did nothing to prevent the loud sounds emanating from other rooms and corridors (people talking, doors banging, people walking in the corridor). It almost seemed as if the doors and walls were made of paper. We spent two very restless nights at the hotel.

The breakfast was extremely ordinary (with very few choices) and most things constantly running out. There were two ladies that were working non stop to replenish everything but despite their best efforts, the meal was not upto the mark. The taste of the food was also quite ordinary. The lady at the reception was extremely helpful and gave us good tips on how to maximise our single day at Valencia.

Taxi from the train station took about 8 Euros for a single trip.

Overall, one would be better off avoiding this hotel. The excellent staff needs to be supported with much better infrastructure. Sadly, that is not the case here.

Stayed: May 2017
Thank SauhardSaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario M, Gerente at Casual Valencia de las Artes, responded to this reviewResponded 15 June 2017

We are very sorry that your stay was not as satisfactory as you expected. We take note of all your comments to analyze and improve.

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