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All reviewssmall squaregreat locationold towntop floorlovely squarelounge barthe upper floorsrecommend this hotelbreakfast roomshower doorsuperior roomwalking distancethe heart of the citygood sizecentral locationbreakfast is servedthree nights
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Reviewed 21 June 2015

This hotel is in centre of Valencia with plenty of good priced restaurants around although do not use the ones in the Square as they are not very good and pricey.
Hotel Reception staff lovely (especially Carmen) and very helpful. We were given our rooms at 11.00 am. Hotel room good but bathroom getting a little tired but clean. Hotel offers you first bottle of water from the mini bar free of charge - a lovely gesture. We booked Romance Weekend with free bottle of Cava and chocolates and late check-out. Breakfast (good and varied and yes- use the Nespresso machine for coffee) on 9th floor with lovely views across Valencia but go into next door conference room (if empty) and view even more spectacular.
We stayed here 3 years ago and would certainly come back

Room Tip: Front of hotel can be noisy because of restaurants in the Square but outlook not very nice down side of hotel but much quieter.
  • Stayed: June 2015, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Davina2606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this reviewResponded 24 June 2015

Dear Davina2606

Thank you, thank you, thank you so much for your amazing review on Tripadvisor´s website.
Your complete review about our facilities, location and services will certainly help many future guests to make the right decision when booking their hotel for their stay in our city.

One of the main values, is to provide our Customers with happy experiences.
I will tell your comment to Carmen, she will be glad to hear your words.

We hope to see you next time and please, don´t hesitate to contact with me for any further information socialmedia.astoria@ayrehoteles.com

Sincerely yours.

Maria Jose Marin
Social Media Web

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 20 June 2015

The location is excellent. It is walking distance from the main attractions (museums etc) in Valencia and to the restaurants (some of which should best be avoided for being overly touristy). The rooms are comfortable and super clean The service is attentive and efficient. The top floor has a nice restaurant where you can eat breakfast (served until 11 am) and probably dinner (I have not checked that). There is just nothing that is not good about this hotel.

  • Stayed: June 2015, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank cicerone3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this reviewResponded 24 June 2015

Dear cicerone3

Thank you very much for such a good feedback.

Your complete review about our facilities, location and services will certainly help many future guests to make the right decision when booking their hotel for their stay in our city.

We're really happy you found our hotel nearly perfect and that we helped make your stay in Valencia a memorable one.

We look forward to seeing you soon!

Please dont hesitate to contact me for your next stay in Valencia socialmedia.astoria@ayrehoteles.com

Sincerely yours

Maria Jose Marin
Social Media Web

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 June 2015 via mobile

This hotel was a pleasant surprise for us. When you book a hotel from so far away it is very difficult to know what to expect and people's opinion on TripAdvisor can vary so much. Very close to station and easy to find. The room was a decent size and the bathroom was adequate except for the shower. It worked very well but because of the direction of the shower nozzle, water went everywhere out into the bathroom. The breakfast room was brilliant up on the 9th floor with views across Valencia. The choices were also many and varied with plenty of fresh fruit. I do miss having my cup of tea before bedtime and would very much like it if continental hotels could add tea and coffee making facilities to their rooms. Would recommend.

Stayed: June 2015, traveled as a couple
Thank Evelyn0709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this reviewResponded 24 June 2015

Dear Evelyn0709

Thank you so much for giving us an opportunity to be at your service and thank you for sharing your thoughts about our property on Tripadvisor.
One of the main values, is to provide our Customers with happy experiences.

Please, don´t hesitate to contact with me for your next visit socialmedia.astoria@ayrehoteles.com

Thank you again for being our guest and we hope to see you back soon!

Maria Jose Marin
Social Media Web

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 16 June 2015

We stayed in his hotel for 2 nights from 12th june , 2015.
The atmosphere is pleasant and the personnel was very friendly.
The room was standard quality and quite spacious. There is no traffic noise since the
hotel is located away from main drags. The location is in fact ideal for a city trip: all important and/or interesting parts of the Ciutat vella ( old town) are only minutes walk away.There is a nice square just in front of the hotel. Breakfast is on the 9th floor with impressive views of the city. Breakfast itself was fine (buffet).
So all in all it is advisable for a city trip.

  • Stayed: June 2015, traveled as a couple
    • Value
    • Location
    • Service
1  Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this reviewResponded 19 June 2015

Dear Peter R

We thank you so much for choosing our Hotel during your stay in Valencia.

We are glad about your comment. One of the main values, is to provide our Customers with happy experiences.

As you said our position is perfect to visit the center if you have only few hours in the city and the breakfast on the nine floor is the best way to start the day.

We hope to see you in your next visit to Valencia.

Please, don´t hesitate to contact with me for any further information socialmedia.astoria@ayrehoteles.com


Maria Jose Marin
Social Media Web

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 14 June 2015

Stayed for five nights in a classic suite - very good value for money. On arrival at 11.00am we were pleased to be told that our room was ready. The spacious room had a large very comfortable bed and plenty of storage space. The separate living room was through a double door and was well furnished, including its own flat screen tv. The bathroom was big enough with the usual toiletries. The bedroom and bathroom were a liittle tired-looking and could do with some refurbishment. The housekeeping was excellent - top marks here!!
Breakfast was good with plenty of choice and quickly replenished by very quiet and efficient staff. The pre-cooked bacon and scrambled eggs often looked unappetising although there is the choice to have these freshly cooked for you (it takes about ten minutes). The coffee was about the worst I have tasted anywhere if you use the two machines in the main dining area. However, there is a Nespresso machine up the steps in the small area and this provides an acceptable alternative.
What makes this hotel really good (apart from the location) is the staff - every single member of staff we met was warm, friendly, efficient and professional. All were helpful and gave great advice on where to eat. Special mention goes to Alvaro in the bar - he is a great ambassador for the hotel.
All in all this is a very good hotel which I have no hesitation in recommending highly.

Room Tip: Top floors but check if there's a function on in the roof function area.
  • Stayed: June 2015, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Otuama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Hotel Astoria Palace, responded to this reviewResponded 19 June 2015

Dear Otuama

Thank you very much for such a good feedback.

Your complete review about our facilities, location and services will certainly help many future guests to make the right decision when booking their hotel for their stay in our city.

We're really happy you found our hotel nearly perfect and that we helped make your stay in Valencia a memorable one.

We look forward to seeing you soon!

Please don´t hesitate to contact me for your next stay in Valencia socialmedia.astoria@ayrehoteles.com

Sincerely yours

Maria Jose Marin
Social Media Web

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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