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Reviews (991)
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All reviewstrain stationretiro parkrooftop restauranthip hoteldirectly across the streethuge showera lovely place to staygreat hotelseventh floorpremium rooman upgradehotel lobbyinner courtyardreina sofia museumcomfortable bedfantastic staymajor museums
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Reviewed 24 May 2018

Booked for two days...just amazing, the best hotel i've ever been in. the room was new cozy comfortable and the furniture brand new. the staff was helpful and careful to every request. The hall is spectacular and there are so many activities and the food....unbelivable.the position is perfect, less than a minute for the underground and train station. there are so many place that you can visit in the proximity. i recommend this hotel to everyone i know who's going to madrid

  • Stayed: May 2018, traveled as a couple
    • Value
    • Location
    • Service
Thank Simone I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Social Manager O, Director de Relaciones con Clientes at Only YOU Hotel Atocha, responded to this reviewResponded 29 May 2018

Dear Simone I,

Thank you so much for such incredible words! We feel very rewarded when reading you think we are the best hotel you've ever been!
As you have experiencied, the hotel's location is unbeatable, having the Atocha train and subway station just five minutes away the reception.

When designing the Hotel, we wanted it to be a referent, and so we have a lot to offer. Not only the restaurant or the bakery, but also the breakfast in the seventh floor with spectacular panoramic views or the barber shop make it one of a kind. Lastly, we thrive to offer the best service possible, and that's why we always love reading our clients felt that good service. Thank you!

We invite you to come back when you visit Madrid again, in order to keep finding all the different surprises Only YOU Atocha has to offer.

Kind regards,

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 23 May 2018

Beautiful décor. Excellent atmosphere. Splendid food. Plentiful, helpful and polite staff, Great breakfast, super location. Comfortable and beautiful rooms and amenities. IN short - highly recommended.

Stayed: April 2018, traveled on business
Review collected in partnership with this hotel
Thank Arnon59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Social Manager O, Guest Relations Manager at Only YOU Hotel Atocha, responded to this reviewResponded 29 May 2018

Dear Arnon59,

Thank you very much for such nice words! We are very happy to read you had such a good experience. As you have seen by yourself, the hotel has been designed to stand out and differ from the rest. The key relies in offering original services, an unique decoration and an outstanding attention to detail.

Everyday we work very hard to offer the best service possible, and we feel very rewarded when our clients let us know about their nice time with us.

We encourage you to come back, and keep discovering the multiple characteristics the Only YOU Atocha has to offer.

Kind regards,

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 May 2018 via mobile

The hotel is located next to the main train station/metro station Atocha Renfe. It is very convenient in case you are travelling to/from the aiport by bus or metro. Keep in mind that the main avenue in front of the hotel is quite busy, with lots of traffic and noisy. It takes about 10-15 min walk to reach Prado museum and around 20-30 min walk for other close to center attractions.

Rooms are very clean, modern, comfortable and well equiped. A bit noisy though if the room is facing the main avenue.
The breakfast on the top floor is amazing and the decoration is wonderful. If weather permits you can also enjoy your breakfast on the open veranda.
Reception/Lobby is nice with built in restaurant (good food quality but a bit expensive and not many options on the menu).
The gym next to the lobby is modern, well equipped and open 24/7.
The staff is very friendly and helpful concerning any question you might have.
In general a very nice hotel!

Stayed: May 2018, traveled on business
Thank Stefanos T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Social Manager O, Director de Relaciones con Clientes at Only YOU Hotel Atocha, responded to this reviewResponded 29 May 2018

Dear Stefanos T,

First of all, thank you very much for having taken part of your time to evaluate your experience with us.

We are delighted to hear you had such a nice experience in Only YOU Atocha. As you have experienced, the hotel has an outstanding location, in the area of Atocha, which offers excellent access to all of Madrid's transports. Like trains, metro (subway) and buses. Also, as you have perfectly stated, we are close to Paseo del Prado, which is where all of the city's most important museums are located.

Only YOU Atocha counts with multiple spaces that make it much more than just a hotel. It is a restaurant (Trotamundos), a barber shop (Malditos Bastardos) , a bakery (Mamá Framboise), and a 24 hours gym. Also, with events like the New York Nights which combine the best jazz with authentic American cuisine, we try to always offer something different, being open to the city.

Last but not least, we feel very honoured to read you liked our staff's way of working. Everyday we thrive to offer an outstanding service that will make our clients satisfied and wanting to come back.

We invite you to visit us again when you come to Madrid, and we guarantee we won't disappoint!

Kind regards,

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 May 2018

I’m not always a fan of boutique hotels because they often mean putting me in a tiny room and charging a whole lot of money just so I can share my breakfast table with strangers.(Communal tables can be fun, but not at 6:30 a.m.) Anyway, I recommend this particular boutique hotel. The service is first rate: cheerful,polite, and efficient. The lobby is a space where you do want to spend time (creative design but not hipster tragic), with a couple of good places to eat, a good space for drinks, a barber shop (ok, a little hipster, but it looks like a good barber shop), and an especially good bakery for breakfast. The rooms are big enough with a great bed, a really great shower, and a work space. Wi-Fi is reliable throughout the hotel. The best thing is the location. The main statio, where the airport train stops, is right across the street, the Prada Park is immediately behind the hotel, and there are good tapas bars five minutes away. Also, the rooms are quiet.

Stayed: May 2018, traveled as a couple
Review collected in partnership with this hotel
Thank DaveIn703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Social Manager O, Guest Relations Manager at Only YOU Hotel Atocha, responded to this reviewResponded 29 May 2018

Dear DaveIn703,

First of all, thank you for having taken part of your time to evaluate your stay with us.

We are extremely happy to read you had such a good experience in Only YOU Atocha. As you have perfectly stated, the hotel relies in a modern and unique decoration, that makes it stand out and be different and original. The hotel has been designed to offer multiple solutions for our clients, like Trotamundos, (our restaurant), or Malditos Bastardos, which offers our male clients to look their best. Also, Mama Framboise (our bakery) offers an excelent place to rest and efficiently focus on your work.

Having these facilities, one understands, one gets the idea of having a hotel open to everyone, not only our clients. And in fact we have achieved this by being one trendy place in Madrid, with multiple and different events.

Also, as you have experienced, being the hotel in the Atocha area, our clients are connected to Madrid's vast transport system, being just five minutes away from Atocha train and subway stations, along with bus and taxi stops.

We thank you again for having such nice words, and encourage you to come back and keep enjoying what Only YOU Atocha has to offer.

Kind regards,

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 May 2018

This is not a very well located hotel. If you read that it is only ten minutes walking from this and that, don't buy it. it's not. As far as location goes, it is convenient if you wanna stay close to the main train station to catch the train to the airport, otherwise, stay downtown or in a fancy neighborhood so you can have options to eat and take short walks any time you feel like.
Speaking roomwise, you'll be fine. Rooms are comfortable and well equiped. Spotless clean and free of smells.
Breakfast is a case a part. Amazing breakfast on the top floor.
Reception was good and built in restaurant is expensive with not too many options.
It is a good choice, anyway.

  • Stayed: May 2018, traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank Leo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Social Manager O, Director de Relaciones Públicas at Only YOU Hotel Atocha, responded to this reviewResponded 26 May 2018

Dear Leo D,

Thank you very much for having written such nice comments about your experience at Only YOU Hotel Atocha.

As you have experienced, our hotel is conveniently located in the area of Atocha, which allows our clients to be connected to Madrid's transport network. Also, we are just five minutes away from Paseo del Prado and Parque del Retiro, which are two of Madrid's key places to visit.

We are very glad to hear we reach your expectations with our buffet breakfast at the seventh floor. Thank you as well for the enphasis our front desk, we are very thankful and glad our team made you feel confortable.

Overall, we really hope you visit us again soon in order to continue surprising you!

Kind regards,

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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