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Reviews (40)
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5 - 10 of 40 reviews
Reviewed 22 February 2018 via mobile

Stayed a couple of nights for a business trip.
Hotel was very clean, well presented and the staff very helpful and courteous. The room was spotless comfortable. A very small comment as a non Spanish speaker it would have been nice to have BBC world service on the TV. I wouldn’t say it was a 4 star hotel if I was a leisure traveler but as a business traveller I thought it was convenient for my needs.

Stayed: February 2018, traveled on business
2  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded 14 March 2018

Dear David,
Thank you very much for your words and your evaluations, they encourage us to be better every day.

Thank you for your time and we wish to see you soon in our hotel.

Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 27 January 2018 via mobile

I didn't end up staying at the hotel due to a last minute change in plans. However I want to thank the hotel, and particularly Mario, for cancelling my booking without any problems. I hope to stay at the hotel soon.

Stayed: January 2018
1  Thank Jennybrooks193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded 14 March 2018
Google Translation

Estimada Jenny,

Muchas gracias por sus valoraciones, nos animan a seguir siendo cada día mejores,

Agradeciendo su confianza, reciba un cordial saludo,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago
Google Translation

  • Stayed: June 2018, traveled as a couple
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SercotelMadridAerop, Directora Hotel at Sercotel Madrid Aeropuerto, responded to this reviewResponded 1 week ago
Google Translation

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Reviewed 2 weeks ago
Google Translation

  • Stayed: April 2018, traveled as a couple
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SercotelMadridAerop, Directora Hotel at Sercotel Madrid Aeropuerto, responded to this reviewResponded 1 week ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile
Google Translation

Stayed: June 2018, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SercotelMadridAerop, Directora Hotel at Sercotel Madrid Aeropuerto, responded to this reviewResponded 2 weeks ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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