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All reviewsdiagonal marmetro stationa large shopping centreminute walkresidential areamodern hotelblackout curtainsmood lightingpublic transportsmall poolmini barplunge poolexcellent hotelroof terracecentral barcelonaenjoyed my staysagrada familia
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Reviewed 12 July 2016

Hotel staff were friendly. Breakfast was okay and would have liked more people serving coffee. Location good and would recommend metro to centre. Pre book Gaudi cathedral visit as very busy. Bed was very comfortable and room was nice. Go to pool early to get a sunbed.

  • Stayed: July 2016, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Vincci Hoteles
Thank Cecilia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincci Bit V, Vincci Hoteles at Vincci Bit, responded to this reviewResponded 15 July 2016

Dear Cecilia M,

Thank you for choosing Vincci ... and share your experience with us, we like to know that you have a nice stay.

We are at your service should you require any further assistance, we hope to see you again at the hotel Vincci Hoteles.

Kind regards
Vincci Hoteles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 July 2016

Visited for 6 days on a short family break. I wasn't expecting too much from the hotel, however it was overall quite disappointing. The hotel looks good on the surface and is in a reasonable location. However, aside from that there really is not much to it.

Our housekeeping was skipped two days in a row. When it was reported to reception, they sent someone to rectify. Shouldn't have happened in the first place though. They said that we had the 'do not disturb' sign on when in fact, we had the request for housekeeping on. Both days when we returned it had been turned to the do not disturb side. Might have accepted it if I hadn't made sure that it was the right way on the second day and the person doing the housekeeping hadn't seen us leave and put the request on. Also, housekeeping is basic - they do the bare minimum.

Staff were not overly friendly or helpful. I had my 2 year old with me who is quite a fussy eater. I asked to have use of a plate and spoon so that I could give her something to eat in the room. I was told there would be a 3 euro charge which I thought was completely unreasonable, particularly as it ŵas explained that it was to enable a toddler to have a meal and that they would be immediately returned. It wasn't the cost, it was the principle. After all, we were paying guests at the hotel. They just kept repeating that it was their policy. I cannot recall receiving such a poor level of service at a hotel.

The breakfast buffet was okay. The food that was supposed to be hot was generally cold but you could make toast and there was fruit. Also croissants and the like. No one likes cold eggs and beans though. During our time there, we saw quite a few people making complaints during breakfast...not sure what the issues were. We did see a couple arrive a few minutes late for breakfast and be turned away, even though everything was still out and the could have just told them to be quick....but again, a lack of flexibility shown by staff and a general complacency about ensuring guests feel welcome.

Almost nothing to watch on the tv in English. Not even the news....unless you want the Russian perspective on world politics... I asked at reception and was met with a shrug of shoulders and told to maybe try channels 50-58...turned out most of these were not available.

The air conditioning in the room was temperamental. Even on the coolest setting, we had to make sure the curtains were drawn as the heat coming from the sunlight defeated the air conditioning. Also, a few times I had to get up in the night to switch it back on as it had randomly stopped.

Don't expect a gym or a pool. The gym consisted of about 3 pieces of equipment. The pool was not for swimming. More a very large bath....it was ridiculously tiny...not sure how they could call it a swimming pool.

In summary, I loved Barcelona and am just pleased the weather was good as there is no way that I could have spent any more time than was necessary in the hotel. I will return to Barcelona, but not to this hotel. If the service that you get from hotel staff is important to you, I would recommend that you stay elsewhere.

  • Stayed: July 2016, traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Chuggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VincciHoteles, Atención al Cliente at Vincci Bit, responded to this reviewResponded 15 July 2016

Dear guest,

We are sorry to hear that your stay with us was not what you expected. We take note of each and every one of our customers' observations, complaints, suggestions and comments, for the purpose of our improvement.

Our staff is known for offering exquisite treatment and attention to all our customers. We are sorry that in your case you did not feel that that was the case.

We are at your service for anything that you may need.

With best wishes,
Carmen Fernández

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Reviewed 9 July 2016

I stayed here for 3 nights with friends. Check in was easy and we had a short wait before we were allowed into our room early so we could change and get on with our day.
We had an extra bed in our room and there was still plenty of space. The bathroom was gorgeous, especially with the spacious shower cubicle. The room was clean and the safe and mini bar/fridge were really handy. It was a nice surprise to find a kettle too. Amazing black out curtains. It could be quite easy to sleep the day away and have no idea how blindingly sunny it is outside.
The roof terrace is gorgeous and the staff who ran the bar area were friendly and helpful. We ate up there and had drinks and everything was lovely, really impressed.
The hotel is out of town, but the beach is a really short walk way and the metro even closer. The tube system is easy to use and we were at the Sagrada Familia within 15 minutes.
Really enjoyed our stay and would book again.

Room Tip: Check out all of the different floors for the corridor decor.
  • Stayed: July 2016, traveled with friends
    • Location
    • Rooms
    • Service
Thank Emma P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincci Bit V, Vincci Hoteles at Vincci Bit, responded to this reviewResponded 15 July 2016

Dear Emma P,

Thank you for your comments, we are pleased to know that you enjoyed your stay with us.

We hope to be able to welcome you again soon at our hotel.

With best wishes,
Vincci Hoteles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 7 July 2016

We wanted to book a few days in Barcelona and this hotel caught our eye.
Apart from the excellent facilities and close proximity to the Metro, this Hotel has a major bonus - the staff. They are enthusiastic, very warm and really went that extra mile to make our stay comfortable and memorable. The hotel itself is stylish and artistic, something that you would expect from a hotel situated in one of the great Art centres of Europe. But it also has real heart. I have travelled extensively and stayed in many "Beautiful and technically perfect" hotels all over Europe. These places are usually heartless and souless and spend their effort on extracting as much cash from the customers as possible. Not so the Vincci Bit. Bravo to the staff for showing warmth, humour and a genuine desire to please.

Room Tip: go online and check the pictures - the floors are all different
  • Stayed: July 2016, traveled as a couple
    • Value
    • Location
    • Service
1  Thank Muttley60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincci Bit V, Vincci Hoteles at Vincci Bit, responded to this reviewResponded 15 July 2016

Dear Muttley60,

We appreciate your comments, and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day.

We would be delighted to welcome you again to our hotel Vincci BIT in Barcelona.

With best wishes.
Vincci Hoteles

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Reviewed 7 July 2016 via mobile

Loved are stay in this hotel. We will definitely be returning. Rooms are lovely and clean, Decor fabulous, food is nice and the staff are all friendly. It's only a short 5 minute walk to a beautiful beach and 5 minute walk to the Metro station.

Stayed: July 2016, traveled with friends
Thank Jennifer Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincci Bit V, Vincci Hoteles at Vincci Bit, responded to this reviewResponded 15 July 2016

Dear Jennifer Z,

Thank you for your comments, we are pleased to know that you enjoyed your stay with us specially our Decor and friendly staff.

We hope to be able to welcome you again soon at our hotel.

With best wishes,
Vincci Hoteles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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