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Reviewed 28 August 2020 via mobile

We stayed here for 3 nights in early August as part of our tour of Andalusia. Check in was quick and efficient.
Our room was 210 , which as it was close to the lift was prone to noise from people passing by.
We opted for the half-board package, and dinner was excellent on all 3 nights. Very helpful staff, who were very patient with my attempts at speaking Spanish. The only downside was that on our first evening someone on a table nearby was smoking whilst other diners were eating. I would hope in the future that the Parador group ban smoking completely in outdoor restaurant areas.
Great stay, looking forward to returning.

Date of stay: August 2020
Trip type: Traveled as a couple
1  Thank mfmorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marian Montero, Director General at Parador de Granada, responded to this reviewResponded 28 August 2020

Dear guest:

thank you for placing your confidence by choosing the Parador during your stay in Granada and for your review about our Parador service and facilities.


Regarding your coment about smoking outdoor, at this moment has been forbidden in our restaurant terrace and in the rest of outdoor areas, unless the smoker guarantees a distance of 2m from other visitors.

I recommend you to visit us in June, to enjoy The Alhambra Music Festival in Generalife Gardens; it will be un unforgetable experience for your senses.

Best wishes.
Marian Montero - Manager -


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 16 August 2020

The entire Covid experience was well catered for, masks and sanitiser with a friendly twinkle of the eye, Diego sorted us with an incredible tour, the room upgrade was well worth the extra and our request to not do the room during our 3 day stay was well appreciated. Thank you for making it a very special experience.

Room tip: Snack bar sells excellent regional meals on patio. Try Ajo Blanco
Date of stay: August 2020
    • Location
    • Cleanliness
    • Service
Thank uniqueNam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marian Montero, Director General at Parador de Granada, responded to this reviewResponded 20 August 2020

Dear Guest:

thank you very much for your review and for sharing your experience in our Parador by this way.

Nice hearing you enjoy an unforgetable stay in our Parador Convento de San Francisco.

It would be a pleasure receiving you in next future.

Sincerely yours.
Marian Montero - Manager -

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 August 2020

The Granada Parador hotel is located within the grounds of the Alhambra Palace and is a former palace and later a convent. We were extremely lucky to get a reservation here, as usually rooms are fully reserved many months ahead, but with the Covid-19 situation and less tourists coming to Spain there was space available.

We had a standard double room and we were very impressed how well Parador have converted this former convent into a hotel with modern facilities, whilst retaining the historical charm of the building. The room was not very large but it had a very comfortable bed and the bathroom was perfect – walk-in shower, double washbasin, toilet and bidet. There was also a safe, coffee and tea making facilities and a minibar.

The reception staff were extremely friendly and efficient and nothing was too much trouble. There is also complimentary parking available at the side of the hotel, but we did find that taxis provided the easiest way to get into the city centre (reception called them and they arrived within minutes).

Throughout the hotel there were ample dispensers of hand gel (including in the lifts) and the hotel has adjusted really well to the Covid-19 situation. At breakfast, guests are given their individual plate and bamboo tongs to select food items like bread, ham, meats, cheese. There was a good selection of quality items available. Other things like juices (including freshly-squeezed orange juice), fruit etc were available in individual containers. Hot items were available on request from the waiters and delivered promptly to the table.

Breakfast can be taken indoors or on the terrace outside with views to the Generalife and Granada. All tables and seats are disinfected between guests. So there is zero risk of contamination. Very impressed. The waiting staff are doing an excellent job dealing with the extra work resulting from Covid-19 precautions and still managed to be very friendly and approachable despite the pressures.

In the evening for the bar/cafeteria or restaurant the terrace is very charming with the sound of flamenco coming from shows in the Generalife opposite.

We would happily return to the Granada Parador, but we would expect to need to have reserved well in advance.

Date of stay: August 2020
    • Value
    • Cleanliness
    • Service
3  Thank mw741002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marian Montero, Director General at Parador de Granada, responded to this reviewResponded 14 August 2020

Dear Guest:

thank you very much for your review and for sharing your experience in our Parador by this way.

Nice hearing you enjoy the Parador; we are doing our best to guarantee a safe stay and the best experience for all our customers.

The stay at the Parador is unforgettable not only because of its location in the heart of the Alhambra, with wonderful views of the Generalife, but because it´s located in the Convent of San Francisco of the XV century founded by Queen Elizabeth - Franciscana Tertiary - after the reconquest.

Its walls protect the old Nasrid Palace of the Infants and was also the first place chosen by Queen Elizabeth as the tomb of the Catholic Monarchs.

It would be a pleasure receiving you in next future.

Sincerely yours.
Marian Montero - Manager –

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Reviewed 10 August 2020

Set within the gardens of the Alhambra Palace complex itself, this Parador is excellently located. The Parador gardens themselves were excellently maintained to the standard of the rest of the Palace. The Paradors outside terrace restaurant was particularly good, both situation and food!
Considering the pressures of Covid at this time, the staff were excellent and still maintained the high standard of service expected to be enjoyed at any Parador.

Date of stay: August 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Paradores Hotels
Thank War4wick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marian Montero, Director General at Parador de Granada, responded to this reviewResponded 12 August 2020

Dear Guest:

thank you very much for your review and for sharing your experience in our Parador by this way.
Nice hearing you enjoy an unforgetable stay in our Parador Convento de San Francisco.

It would be a pleasure receiving you in next future.

Sincerely yours.
Marian Montero - Manager -

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 August 2020

We had an amazing few nights here as part of our honeymoon - the staff were lovely and we also booked a tour of the Alhambra through the hotel which was easy and lovely. The fact that our tour Alhambra tickets allowed us to re-enter the gardens again for the last few hours of the day was truly lovely and I would recommend doing this. The terrace for breakfast was so lovely to sit on and had great views. There were also lots of individually packaged gluten free breads and pastries which was excellent as I am coeliac. Can’t wait to revisit one day and would recommend to anyone! Worth the price for sure!

Date of stay: August 2020
Trip type: Traveled as a couple
1  Thank CoeliacFoodie20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marian Montero, Director General at Parador de Granada, responded to this reviewResponded 12 August 2020

Dear Customer:

Thank you for placing your confidence by choosing us during your stay in Granada, and for your review about our Parador facilities.

The location of the Parador in the interior of the Alhambra and tourist circuit allow tourists to enjoy an unforgettable experience.

I recommend you to visit us in June, to enjoy The Alhambra Music Festival in Generalife Gardens; it will be un unforgetable experience for your senses.

Best wishes.
Marian Montero - Manager -

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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