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Reviews (433)
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All reviewsbeach levellovely adult only hoteljack hammerrooftop barpool areathe beach is greaton demandhotel in a great locationplenty roomfew nigglesbusiness triphot and cold dishesbeach accesstea and coffeelovely sea viewsbed and breakfastspanish feel
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29 - 34 of 433 reviews
Reviewed 3 April 2018

Nice stay in Torremolinos, hotel are on the perfect place/area, good food, close to the beach and extremly good service. It was big renovation project going on at hotel and the guest should be informed

  • Stayed: March 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Nebojsa O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta L, Director de Relaciones Públicas at Fenix Torremolinos, responded to this reviewResponded 11 May 2018

Dear guest,
We would like to thank you for taking the time to write your review of our hotel Fénix Torremolinos, Your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
We look forward to seeing you on your next trip in Torremolinos.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 March 2018

Just returned from a week in Hotel Fenix. Ideal location, less than five minutes to the beachfront and the same to main square and railway station. Meals are buffet style. Excellent variety and choice of dishes. Staff deserve a special mention, without exception they were cheerful, helpful and nothing appeared to be too much trouble. My wife took advantage of the Spa to have a couple of massages, she thought the masseuse (Isobel) was really good. Highly recommended.

  • Stayed: March 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
4  Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta L, Director de Relaciones Públicas at Fenix Torremolinos, responded to this reviewResponded 3 April 2018

Dear George H.
Thanks for your review.
We're so delighted you had such an amazing experience with us! It's wonderful to hear that our room accommodations and service met your expectations. We aim to please and your praise lets us know we're doing our job!
We look forward to your next visit and sharing another incredible experience with you.
Have a lovely day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 February 2018

stayed here a couple of times and it has a touch of class .it looks like its being referbed over xmas so cant wait to see the new look . rooms and beds are big and classy. the choice of food is limited but what you get is very tasteful

Stayed: September 2017
2  Thank tonyhiggins68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta L, Director de Relaciones Públicas at Fenix Torremolinos, responded to this reviewResponded 3 April 2018

Thank you for the glowing review, Tonyhiggins68!
We're delighted to hear that you had a wonderful stay with us at Hotel Fénix Torremolinos. We strive to provide our guests with warm hospitality, comfortable rooms, and efficient service, so this is great to hear! We aim to please!
We'd love to host you again in the future; we'd look forward to that.
Have a beautiful day

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Reviewed 6 February 2018 via mobile

Lovely hotel with great location to town and beach. Room given was a single room which felt as if I was in dungeon with high 10 foot wall courtyard with very little sunlight, but didn't mind too much, room was clean and very comfortable. Breakfast was really great with loads to choose from and hot. Reception really helpful. Could not fault except room with a view of anything would have been nice, but as mentioned not a deal breaker. Nice pool area and fitness equipment to use for free. Would I stay again, yes but with a view if possible.

Stayed: October 2017, traveled solo
4  Thank hut32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta L, Director de Relaciones Públicas at Fenix Torremolinos, responded to this reviewResponded 3 April 2018

Dear Hut32,
Thank you for this wonderful feedback and for taking the time to share your thoughts on TripAdvisor.
It is such a pleasure for us to know you have enjoyed your stay with us to the fullest and I am always pleased to hear that our guests were impressed with the service, the wonderful location, as well as the quality of the hotel facilities. I am delighted to pass this on to all colleagues.
We are looking forward to having you with us again in the near future.
Yours sincerely,

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Reviewed 7 November 2017

Lovely hotel right near everywhere, plenty of choice in the restaurant, nice atmosphere in the bar with friendly staff. Would recommend for couples or small groups of friends.
Didn't get chance to go to the gin bar but looked great.

Stayed: October 2017, traveled on business
2  Thank dendd2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta L, Director de Recepción at Fenix Torremolinos, responded to this reviewResponded 29 November 2017

Thank you for the glowing review, Dendd2016!
We're delighted to hear that you had a wonderful stay with us at Hotel Fénix Torremolinos. We strive to provide our guests with warm hospitality, comfortable rooms, and efficient service, so this is great to hear! We aim to please!
We'd love to host you again in the future; we'd look forward to that. Have a beautiful day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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