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“Worst sightseeing trip EVER! ”

Stadtrundfahrtbuero Berlin
Ranked #355 of 416 Tours in Berlin
Attraction details
Reviewed 27 November 2016 via mobile

Currently on the bus as I type this message. I have been sitting at the same bus stop for 15mins. It maybe cheaper with the Berlin card but don't do it. You get what you pay for! Time wasters

Thank johayley2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 - 13 of 31 reviews

Reviewed 12 August 2016 via mobile

This bus service is disorganised, the drivers and other staff are unprofessional and incompetent. They do not stop at all stops, they do not drop you off at the right places. We wanted to go to the Holocaust Memorial, they dropped us off at the Brandenburg Gate instead of the stop outside the Holocaust Memorial. When we got back on to get back to the Hotel, we found that the driver was more interested in his wife, son and dog! This lead to a potentially dangerous environment. He was not concerned with the passengers on the bus. Additionally, the buses are old and there are few services and they do not run on time.

Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 13 July 2016 via mobile

I saw every other bus 5 times before I saw ours... 35 minutes wait. I called them to find out where I should go and they send me to another place but the bus was not there either. Then when I called them again they told me it was too much traffic and that is why it was late. No refund for all that trouble. We wasted 2 hours for this company. DONT USE

Thank George K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 13 June 2016

Note: There are many yellow color hop-on/hop-off buses in Berlin. This one has "SIGHTSEEING" painted on the side of the bus.

We bought a 2-day ticket which includes a boat ride. On day-1, we stood and waited at the Sightseeing Berlin's bus stop 01 at Kurfustendamm 236 for 35 minutes without a bus in sight. In the meantime, more than 10 buses from other hop-on/hop-off bus companies went by. No one from the company was on site. The ticket van was empty. We called the number on the van 030 261 2001. Calls went to an answering machine. The next day, we got off at where the boat ride begins. We were told to go to the boat dock by ourselves. By the time we reached the boat, we found that the bus people were supposed to give us boat ticket. Of course, by the time we turned around, the bus was gone.

Do not use them. We wasted 50 euros on these guys.

Thank catraveler281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 12 February 2016

We got off at the Main Train Station stop to purchase tickets to Frankfurt. We were told to wait at the exact place we were dropped off, and that buses came every 20 minutes. After two hours, on a cold rainy November day, no bus ever came. Other tour bus company representatives told us this was typical for Stadtrundfahrtbuero Berlin. I wrote the company the next day, but never received the courtesy of a reply. What a disaster!

Thank xxxsteven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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