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All reviews tv tower air con train station central location stayed here for nights min walk public transport excellent location double bed reception staff rooms are small city break around the corner brandenburg gate alexanderplatz inns toiletries
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Reviewed May 29, 2018

The hotel is located at a 5-7 minutes walk from Alexanderplatz, with easy access to public transport. My room was small but comfortable, with a nice hot shower. Did not have breakfast here, so cannot comment on the spread. Overall, a good stay.

Date of stay: April 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
2  Thank luckytraveller27
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Azure-Hotels-Berlin, Guest Relation at Premier Inn Berlin Alexanderplatz hotel, responded to this reviewResponded August 24, 2018

Hello luckytraveller 27, Thank you very much for your wonderful feedback. I am very pleased that you have a nice stay in our Hotel.
For your next booking in our Hotel I recommend one of our deluxe or executive rooms for more comfort. I look forward to welcome you again at your next Berlin trip. Andrea Martin, Guest Relation

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Reviewed May 28, 2018

30 seconds from Alexanderplatz. Excellent breakfast, staff were helpful and accommodating. Room was small but good with plenty of power points with an excellent shower. Only downside was that there were no soaps etc just a couple of shower gel dispensers, not for me, but enough shops nearby to buy the solid stuff.

Room tip: Ask for a quiet room, ours was on the top floor and excellent
Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Andrew J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Azure-Hotels-Berlin, Guest Relation at Premier Inn Berlin Alexanderplatz hotel, responded to this reviewResponded August 24, 2018

Hi Andrew J, Thank you so much for your wonderful feedback about our hotel and thank you for your kind words to our staff members. We are happy that we could help you during your stay. Please don't forget the Holiday Inn Berlin Centre – Alexanderplatz. See you again at your next visit in Berlin.
Kind regards. Andrea Martin, Guest Relation

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Reviewed May 16, 2018 via mobile

Right in the middle of Berlin, this nicely appointed hotel has good views, a nice location and a good selection for breakfast.

With a view of the famous TV Tower and a good leisurely stroll to the Brandenburg Gate (30 mins) and Museum Island, it can be a good base in the traditionally Eastern side of the city.

The gym is small but well appointed and the staff were very friendly even though I had a very late check in. A small bathroom and not much in the way of in room complimentary products even though I was staying in an Executive Room (although I don’t tend to use these types of things).

Complimentary wi-if, in-room tea/coffee and a secure room safe and enough clothes storage space for a week’s stay.

There is a local small Netto Supermarket a few streets over which can make up for the limited amount of room service items on the menu.

The room I had (and the view) may not be standard, but it is a pleasant change from the many Holiday Inn hotels I have stayed in over the years.

Date of stay: April 2018
Trip type: Traveled on business
1  Thank aproposltd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Azure-Hotels-Berlin, Guest Relation at Premier Inn Berlin Alexanderplatz hotel, responded to this reviewResponded August 24, 2018

Dear Paul D,
thank you so much for your wonderful feedback about our hotel. It is a pleasure for us to read that you felt comfortable during your stay with us. As we are central located you can visit Berlin by walking tours, sightseeng buses or by bike, which you can rent at the reception. Please don't forget the Holiday Inn Berlin Centre – Alexanderplatz. See you again Paul at your next visit in Berlin.
Kind regards. Andrea Martin, Guest Relation

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Reviewed May 14, 2018 via mobile

The Location was good, you can walk in to the centre and get public transport easily. The hotel was modern and clean and the reception staff were friendly. Don’t buy drinks in the hotel there is a shop around the back that’s about half the price!

Date of stay: May 2018
Trip type: Traveled as a couple
Thank Lanyon90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Azure-Hotels-Berlin, Guest Relation at Premier Inn Berlin Alexanderplatz hotel, responded to this reviewResponded August 24, 2018

Hello Lanyon90, thank you so much for your kind rating. As our hotel Holiday Inn Berlin Centre – Alexanderplatz is located very central as you wrote, you can see a lot of the city in a very short time. Thank you also for your kind words to our reception staff. We like to welcome you again soon in Berlin Lanyon90. Regards, Andrea Martin, Guest Relation

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Reviewed May 5, 2018 via mobile

The hotel is convenient as it is situated close to Alexanderplatz (however the Platz isn’t something special)
The hotel itself is expensive for what it offers the breakfast is ok (just that) the stuff unfriendly and the noise is unbearable
We couldn’t sleep one night because of some other tenants and when we complained they pretended they didn’t know something

Date of stay: May 2018
Trip type: Traveled as a couple
Thank gi0ulas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGService, Guest Relations Manager at Premier Inn Berlin Alexanderplatz hotel, responded to this reviewResponded May 20, 2018

Hi Gioula S,

Thanks for taking the time to share your experience and for choosing us for your lodging needs. I'm glad our breakfast and convenient location are to your liking. On the other hand, I'm sorry for the inconvenience caused by other in-house guests. It also concerns me that you did not find our staff friendly enough and that you were let down by how we handled your concern. The situations you described are not what we expect nor the impression we'd like to leave our guests. I've raised these with the team so similar incidents may be addressed more amicably.

We value your experience. I hope we get to welcome you back soon for a chance to make up for the troubles.

Kind regards,

Jillian I
Case Manager
IHGService

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