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Reviewed June 2, 2016

The location of the Mandala Suites is perfect. You can reach everything in Berlin very easily.

The rooms are rather apartments, big & well-equipped.

The staff is super friendly, whoever you talk to.

The only thing that was very disappointing was that the sauna - even though theoretically open from 6 in the morning - had still open doors and wasn't heated at 7, 8, 9 o'clock ... despite asking for it. This happened to me on 2 days, so I assume that this is rather the standard than an exception. What a pity!

Date of stay: May 2016
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
1  Thank Ines O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 1, 2016

The room was wonderful, as was the service at the front desk. It was surprising to see the arrangement: the access to the rooms is via a central atrium in the building, but all works very well, as the side access after midnight.

Date of stay: May 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank phil_Montreal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 31, 2016

Large, modern, stylish room with kitchen. We booked the Superior Suite which is over 700 soft. Lots of open floor space. Bath was very modern and spacious.

Located on the upscale shopping street in the former East Berlin. Good access to U Bahn (metro). Plenty of restaurants and shopping within walking distance. We bought the Berlin Welcome Card and used the U Bahn to get around downtown. This hotel is very centrally located.

Lobby and hotel services are staffed only about 12 or 14 hours per day. Staff was pleasant. Our rate included breakfast, which was nice but not exceptional.

Our big complaint was the unreliable wifi. We stayed 4 nights and discussed the problem with the staff in the lobby every day. They never managed to fix it. Wifi worked just fine in the breakfast room and the lobby. But not in our suite.

Room tip: Superior Rooms on upper floors have balconies and face quieter side street.
Date of stay: May 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank LandALot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 28, 2016

Staff very professional and helpful. No needless bureaucracy when needing to use facilities. Staff all knew me by name and room. I never had to tell them. Room very well designed. Great light. Easy to work in.

Date of stay: May 2016
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank Res W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 27, 2016 via mobile

Very comfortable unit for a three night stay. Very spacious and well equipped in a perfect location for seeing all the sights Berlin has to offer. Laundry facilities are available which was very helpful. The staff were most helpful and friendly. Would certainly go back!

Date of stay: May 2016
Trip type: Traveled as a couple
Thank Gillian S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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