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All reviews museum island great location tv tower around the corner washer and dryer small kitchen train station kitchen area free wifi separate bedroom self catering s bahn minute walk spa area excellent hotel would definitely stay here again bars and restaurants
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Reviewed 17 July 2016 via mobile

Although I previously reviewed the hotel I have a few comments to add. The reception staff attempted to charge us an additional 13 euro for a room upgrade which we didn't have. (Our documentation stated that this money would be charged if allocated a top floor room but we were on the 5th floor).

Had to ask for some more coffee sachets and then only given 2! Dishwasher tablets were not replenished. (Not in the best interests of the cleaning staff if we are unable to run dishwasher daily).
As we were only staying 4 nights we were not going to purchase coffee or dishwasher tabs at the supermarket.
Ate dinner in the restaurant once which was nice.

Stayed: July 2016
Thank 40ish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ajost, Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this reviewResponded 18 July 2016

Dear 40ish,
Thank you for your feedback. I would like to appologize for the trouble at check-out regarding the wrong charge I hope this was clarified! Normally our housekeeping team is doing the dish washing and the minibar team should refill the coffee sachets every day. But I am sure we have send more after you were asking for it.
With best regards,
Jennyfer Grauwinkel & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 15 July 2016

Just booked this from Easy Jet site and was very happy with the room. Allowed into room earlier than stated time and it was very clean, roomy and cool compared to outside. Did not really use the small kitchen as our stay was short but good to have fridge and kettle etc.

  • Stayed: July 2016, traveled as a couple
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Review collected in partnership with this hotel
Thank charlottek799
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ajost, Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this reviewResponded 18 July 2016

Dear charlottek799,
We hope you enjoyed your short stay with us! Thank you for your really good feedback.
With best regards,
Jennyfer Grauwinkel & Team

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Reviewed 14 July 2016

Brilliant hotel, very central, we were right beside a train line. Very helpful and friendly staff, room got cleaned everyday. I could not fault the hotel or staff and would recommend to any friends to stay here.

  • Stayed: June 2016, traveled as a couple
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Review collected in partnership with this hotel
Thank EvaRice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ajost, Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this reviewResponded 18 July 2016

Dear EvaRice,
Thank you for your recommendation, we are happy to hear that you had a pleasant stay with us.
With best regards,
Jennyfer Grauwinkel & Team

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Reviewed 14 July 2016

Wonderful location. Excellent accomodation, well maintained. Staff attitudes need improvement. Phone to reception takes a long time to answer. Room service needs review. Returned because it was 5 star; this time less impressive.

  • Stayed: July 2016, traveled solo
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Review collected in partnership with this hotel
1  Thank RR101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ajost, Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this reviewResponded 18 July 2016

Dear RR101,
Thank you for the 4 points but we have to see why the reception team was not answering the phone in time even if it is busy check-out time! We hope to convince you the next time again!
With best regards,
Jennyfer Grauwinkel & Team

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Reviewed 13 July 2016

Adina is a fantastic hotel for a first time Berlin tourist! We were able to check in a little earlier on the day of our arrival, and the reception staff were extremely nice and helpful. On the day of our departure we did feel a little rushed to leave the room with house keeping knocking at our door at 10:30. The location was fantastic (both walkable and easily accessible by public transport), the kitchen was well stocked with everything we needed (we ate breakfast in the room every day). The spa area was nice and relaxing after a long day of walking, though the jacuzzi water was not warm enough. Every appliance and piece of furniture in the room was of the highest quality! And free Wi-Fi was available in the rooms. All we were looking for in our stay!

  • Stayed: July 2016, traveled as a couple
    • Sleep Quality
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1  Thank shebe13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ajost, Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this reviewResponded 18 July 2016

Dear shebe13,
Thank you for your high voting and the detailed review. We hope to welcome you again at Adina Hackescher Markt soon.
With best regards,
Jennyfer Grauwinkel & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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