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Radisson Blu Hotel, Lyon
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Reviews (612)
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All reviewsbusiness roomhotel occupiesoffice towertallest buildingthe ground floorbetween floorstrain stationshopping mallsmall problemrecommend this hotelshort walk from the hotelrooms are smallpart dieu stationtaxi ridegreat hotel to staystandard rooms arearriving by train
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Reviewed 14 July 2017

On requesting adjustment of air conditioning hotel was unable to resolve problem in a timely manner. To hot! Unable to sleep. Offered an other room after four requests over the day ( morning to 1015pm).Unsatisfactory!

  • Stayed: July 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu
1  Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Guest Relation department at Radisson Blu Hotel, Lyon, responded to this reviewResponded 17 July 2017

Dear Mary,
Thank you for taking time to share your experience, your remarks are precious to us in order to improve our services as much as we can.

We deeply regret that you had some issues with the air conditionning. Each of our rooms has a workable system, however the room temperature also depends on outside's climatic conditions. We hope that your experience was better in this other room.

We look forward to the chance of welcoming you back soon.
Kindest Regards,
Caroline - Guest Relation department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 July 2017 via mobile

Since they refurbished this place a few years back it's almost brand new. The decor and facilities/amenities are all what you would expect from a Hilton brand hotel. Even the TV channel lineup and the Nespresso machines were perfect. Safes are full size, plenty of space, spotless room.
As you can see from my other reviews I'm not an easy person to please and I was dreading this stay because of a disastrous week here about a decade ago when it was looking very tired and 2 star at best. The contrast with today is remarkable and this is absolutely my new 'go-to' first choice for Lyon business stays. Views at breakfast are breathtaking too.
If I had to find a fault it's that the breakfast table setup between covers seemed to be a little slow and I was kept waiting a my the checkin desk while staff shuffled paperwork for a few minutes, and the outside ground floor around the entrance is shabby and unappealing (but next to the best shopping mall in Lyon) but nothing horrific. Top marks and a surprise from me.

Stayed: July 2017, traveled on business
1  Thank prtscsandiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Guest Relation department at Radisson Blu Hotel, Lyon, responded to this reviewResponded 17 July 2017

Dear guest,
What a pleasure to read your detailed review. We are delighted that our brand new hotel fulfilled your expectations and that we even managed to surprise you !
We also well took note of your remarks, thank you for sharing them.
We hope to welcome you back soon at the Radisson Blu Lyon,
Caroline - Guest Relation department

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Reviewed 12 July 2017

I went there three times and everything was fine.
The location is central, very near the centre and near subways. Also not far from the highway if you need to move with the car. There is a parking underground but it is charged and not so cheap. For the rest it is nice and interesting, it occupies the last floors of a tower, there is a quick dedicated lift to reach the lobby in one shot from the ground floor and another lift to reach the rooms.
It is very quiet and clean. The place for breakfast is not too big but many tables are near the window so you can have a good breakfast while enjoying the outstanding view of the city.
A must see in Lyon

  • Stayed: March 2017, traveled on business
    • Location
    • Rooms
    • Service
Thank Ersinia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Guest Relation department at Radisson Blu Hotel, Lyon, responded to this reviewResponded 13 July 2017

Dear Ersinia,
What a nice comment to read ! We are pleased that you are becoming a regular guest now, your recommendation means a lot to us, thank you so much. We are so glad to be considered as a "must see" in Lyon for you, it is the biggest motivation for our entire team.
Thank you again for your trust, we look foward to your next stay.
Kindest Regards,
Caroline - Guest Relation department

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Reviewed 12 July 2017 via mobile

Location-the hotel IS the centerpoint
Parking-good for 1960 models (don't bring your SUV)
Close to the railway
Fantastic view from the bar, restaurant and the room (make shure y are above the reception in 32th)
Lovely bar (32th floor)
Good service
Nice breakfast
The hotel, built 1977-is lovely re-decorated
But the entry from the garage is xz@&!!/!!

Recommended.

Stayed: July 2017, traveled as a couple
Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Guest Relation department at Radisson Blu Hotel, Lyon, responded to this reviewResponded 13 July 2017

Dear Thomas,
Thank you for sharing your detailed remarks after you stay with us. We are particularly delighted that you've appreciated our high quality services and views !
Moreover, we well took note of your comments about the parking, we are sorry that it didn't fit with your expectations.
Thank you again for your recommendation, it means a lot to us.
Kindest regards,
Caroline - Guest Relation department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 July 2017

Went to Lyon for a conference which was also held at this hotel. The location is excellent, right in the center of the city, about 200 m from the railway station. The hotel is also within a nice walking distance from the old town.

The facilities are pretty new and the room was in excellent shape. This hotel resides in the top floors of the building, so there is a lovely view over the city from every room. The rooms are quiet and cosy, I did not hear any noises during the night.

This is also a very nice hotel for conferences and business meetings. Staff is very friendly and helpful.

I would definitely stay again!

Room Tip: I am sure all rooms come with a lovely view!
  • Stayed: June 2017, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Virjonen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Guest Relation department at Radisson Blu Hotel, Lyon, responded to this reviewResponded 13 July 2017

Dear guest,
We are delighted that your stay with us was a nice experience for you, thank you for sharing this lovely review.
It is a pleasure to read that you've appreciated our property and services, we will share your comments with the team !
Thank you again for your trust & see you soon in Lyon,

Caroline - Guest Relation department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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