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Reviewed 16 May 2016

I had a "Priviledge" room which could accommodate 3 people via a double and a fold out single. Ideal as I was sharing with my father for a weekend of rugby watching. The room was spacious and well appointed, and was in excellent condition. Everything was clean and worked. Had a air conditioning, a separate desk, kettle and Nespresso machine.

The hotel is on a main thoroghfare but is well insulated against outside noise unless there is horn honking at the crossroads.

This hotel is a good 20-25 minute brisk walk in to the centre of town, but the local Sans Souci metro station in only 3 minutes away on the same road.

CARE - Dinner is only served Monday to Friday, and there are no restaurants within 10 minutes walk. Breakfast evey day.

Staff were very friendly and spoke perfect English - Thanks Ladies!

Room Tip: All rooms seem to be overlooking a road but noise was not intrusive unless you opened the windows, but room are air-conditioned.
  • Stayed: May 2016, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureLyonLumiere, Front Office Manager at Mercure Lyon Lumiere, responded to this reviewResponded 24 May 2016

Dear guest,

Thank you very much for your review, and your nice compliments.

We hope you could enjoyed this Rugby weekend !

It will be a pleasure to welcome you again.

Best regards,

Zahra Hunault

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 February 2016

First of all i need to keep staff personel seperate, because they are really so polite and helpfull.But somebody who is owner of this facilty, clearly visible that they dont want to kill their money in order to renovate hotel.Room quality,bathrom,and smeel is awful and not for 4 star hotel.If you care only for staff personel then you can go, but for sure you will not have 4 star comfort!!!

  • Stayed: February 2016, traveled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Agun00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 15 September 2015

I can't find any complaints for this hotel! I stayed in A LOT of hotels in France recently and this one is the best. My parents were in a second room so I can vouch for not just my room. Amazing mattresses, lots of space, and clean carpet. I specifically liked the separate water closet. Plus the tv was easy to use :)

  • Stayed: September 2015, traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 August 2015

  • Stayed: August 2015, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed 23 August 2015

The rooms are nice and the water in the showers are very hot. The room has a small refrigerator that they keep stocked with water, sodas, ice tea and fruit juice at no charge.

Not only do you have coffee, but cookies are also provided. The rooms are nice and house keeping come and go very fast (if you leave the room for a few minutes in the morning, the room is cleaned so fast, it is like magic).

The staff was very helpful and being I had business all over Lyon, the information I was given on how to get around was very valuable.

The metro is only about a 1 minute walk away. There are 2 markets nearby (one next door and one about 300 meters down the street. There is a snack shop at the service station across the street and a pastry shop next to it.

The Train station and the largest shopping mall in France are next to each other and just a few minutes away.

You can get to any place in Lyon, very easy from this hotel.

If I ever go back to Lyon, I would stay here.

This hotel made my 11 days stay in Lyon very pleasant.

Room Tip: Tell them what you wanjt
  • Stayed: August 2015, traveled on business
    • Value
    • Location
    • Service
1  Thank coachpate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureLyonLumiere, Manager at Mercure Lyon Lumiere, responded to this reviewResponded 27 August 2015

Dear Madam, Dear Sir?
Thank you for taking the time to answer our questionnaire.
We very much appreciate your positive comments regarding your stay at the Mercure Lyon Lumière.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Mercure

Carole Lathouche
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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