Party of 9 we went in for a late lunch. We were seated at 2 adjacent tables and one table were served their meals whilst our other table waited over an hour for our meals to arrive. 2 of the 4 were sent back as they were cold and I mean not even warm and the other 2 had cold fries.
I then waited 10 mins for my steak to be returned but it was the same steak with a piece missing and now well done instead of medium. I was offered something else but didn’t want to spend the rest of my holiday waiting for it.
Compensation was to remove the service charge which didn’t cut it after waiting over an hour and having issues with each of the dishes!
Toilets were filthy and would recommend avoiding this chain altogether!
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