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“Avoid”
Review of Hippopotamus

Hippopotamus
Ranked #1,427 of 2,081 Restaurants in Nice
Cuisines: Steakhouse
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed 4 April 2018

Party of 9 we went in for a late lunch. We were seated at 2 adjacent tables and one table were served their meals whilst our other table waited over an hour for our meals to arrive. 2 of the 4 were sent back as they were cold and I mean not even warm and the other 2 had cold fries.

I then waited 10 mins for my steak to be returned but it was the same steak with a piece missing and now well done instead of medium. I was offered something else but didn’t want to spend the rest of my holiday waiting for it.

Compensation was to remove the service charge which didn’t cut it after waiting over an hour and having issues with each of the dishes!

Toilets were filthy and would recommend avoiding this chain altogether!

Thank jlogan1302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hippopotamus_FR, Manager at Hippopotamus, responded to this reviewResponded 7 April 2018
Google Translation

Cher jlogan1302,

Merci d'avoir pris le temps de nous faire part de votre expérience chez Hippopotamus. Je suis navré d'apprendre que votre visite ne vous ait pas satisfait. Toute l'équipe du restaurant porte une attention particulière à la qualité du service afin de satisfaire au mieux tous nos clients. J'en parlerai donc avec mes équipes de sorte que votre prochaine visite soit chaleureuse et dynamique.
Nous espérons vous voir de nouveau chez Hippopotamus :)
Sylvie, Directrice Hippopotamus Nice Jean Medecin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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7 - 11 of 348 reviews

Reviewed 14 March 2018

My wife and I are familiar with this chain of restaurants in France, and as we know what food we are getting, it is a regular stop for us. Prices are medium when compared to other local restaurants. Staff always obliging.

Thank Alan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hippopotamus_FR, Manager at Hippopotamus, responded to this reviewResponded 15 March 2018
Google Translation

Cher Alan,

Quel plaisir de lire votre commentaire, merci beaucoup pour vos encouragements ! Nous attendons avec impatience votre prochaine visite chez Hippo.
Sylvie, Directrice Hippopotamus Nice Jean Medecin

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Reviewed 7 March 2018 via mobile

I had not eaten in this chain for years. The 20€ menu offered an entree, a main dish plus a drink. Not a deal but cheaper than similar restaurants in the area. Waiters were pleasant. Overall a nice experience

Thank feddyaroundtheglobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hippopotamus_FR, Manager at Hippopotamus, responded to this reviewResponded 9 March 2018
Google Translation

Cher feddyaroundtheglobe,

Merci beaucoup pour votre avis qui nous fait chaud au coeur ! Au plaisir de vous accueillir à nouveau prochainement chez Hippopotamus !
Sylvie, Directrice Hippopotamus Nice Jean Medecin

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Reviewed 7 March 2018 via mobile

We had steak, chicken, onion soup, fries - all the food took some time to prepare so we assumed it wasn’t fast food.
The service was a bit hit and miss. It didn’t seem to be the most clean place we’ve eaten at either.
The children were given some activity sheets which kept them going before our food arrived.
It’s a good place for people of all shapes and sizes!

Thank HeMits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hippopotamus_FR, Manager at Hippopotamus, responded to this reviewResponded 9 March 2018
Google Translation

Cher HeMits,

Merci pour votre commentaire, vos remarques nous aident à nous améliorer chaque jour. Au plaisir de vous accueillir prochainement chez Hippo !
Sylvie, Directrice Hippopotamus Nice Jean Medecin

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Reviewed 9 January 2018 via mobile

Service was very welcoming when we came in early evening for dinner.

Location and table were clean and nicly decorated. We all ordered the Tartar which was excellent served with fresh-thin-cut fries in not more than 20mins!

A great experience! We will be back!

Thank caban2343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hippopotamus_FR, Manager at Hippopotamus, responded to this reviewResponded 11 January 2018
Google Translation

Cher caban2343,

Merci beaucoup pour votre avis qui nous fait chaud au coeur ! Au plaisir de vous accueillir à nouveau prochainement chez Hippopotamus !
Sylvie, Directrice Hippopotamus Nice Jean Medecin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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