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“Not customer friendly”

Festival des Glaces
Ranked #19 of 19 Dessert in Avignon
Cuisines: French
Description: Tea House, Patisserie, Café
Restaurant details
Description: Tea House, Patisserie, Café
Reviewed 2 weeks ago via mobile

My son had a cone, but it wasn’t so convenient. When i returned to ask for a cup, they threathed me very badly. Even when i said i wanted to pay for the empty cup, they didn’t want to help me. In addition, the ice cream wasn’t very tasty. Best that you walk further down the road and go to a smaller cremerie where people are more customer minded and overall more friendly.

Thank Elies M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 122 reviews

Reviewed October 1, 2017

The miserable waiter was more interested in clearing a few tables than serving us. It wasn't busy (and now I can understand why it was never busy, no matter what time of day we passed). We asked him what sandwiches they did and he unhelpfully said "go and look inside and then let me know what you want" - why couldn't he just have given a few options...? Anyway, we were so put off by his offhand, unfriendly, unhelpful behaviour, that we just got up and left. Judging by other reviews, we did the right thing.

    • Service
Thank EtoileSanderstead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2017

Worned out chairs, cramped dirty tables served by a waiter very rude, unprofesional unhelpful waiter far more worried about his hair appearance and canoodling his girlfriend than about his customers. The coffee was terrible and he seemed unable to grasp the meaning of toasted bread for breakfast and refused to serve any other thing but a sad and cold croissant. To asked for a receipt seemed a kind of sacrilegious offence.I wouldn't recommend it to my worst enemy, avoid if you want to have a pleasant holiday experience and a decent breakfast.

    • Value
    • Service
    • Food
Thank Tanned H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2017 via mobile

Afternoon drinks and snack outside in a lovely location. Service about average, but toilets were disgusting and not cleaned in months. Appalling in such a great location

Thank Juelsvej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2017 via mobile

Midday drinks and ice cream, glad we stopped by.
Citron pressee was great, plenty of lemon juice and ice cold water. Just right for the heat in the town centre.
Ice creams were main point of visit and didn't disappoint. Not cheap €9 for a sundae but looked great. Plenty of choice of flavours and all made in house. Great flavour.
Recommend a visit.

Thank andrew c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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