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“Angry and Aggressive Staff”

Glaces Philippe Faur
Ranked #5 of 21 Dessert in Aix-en-Provence
Restaurant details
Reviewed 11 August 2016 via mobile

We sat down on the tables outside the shop and were about to go in and a man came over who wasn't wearing any uniform and had a rucksack on so I am assuming a friend of the woman behind the counter. In an aggressive manner he came over and asked if we were going to have some ice cream to which we calmly replied yes. He then stormed inside and got a woman who in crude English said that she didn't BELIVE that we were going to have ice cream there and aggressively told us to go away. At that point we were not going to buy any ice cream anyway but we left. We did check and she is the normal member of staff and the man we never saw again in the shop.Overall bad experience with the staff being aggressive and angry over very little.

Date of visit: August 2016
1  Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 106 reviews

Reviewed 28 December 2015 via mobile

A friend told us to get the ice cream here and we probably would not have bothered after being in Italy twice over the last three months...BUT....oh are we glad we did!
This ice cream was delightful and very, very more-ish!!
I think we will be back just for the ice cream!

Date of visit: September 2015
Thank COFFEENOW58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 August 2015

This icecream is very tasty and you certainly do feel that it is natural. Given that, it is honestly too expensive and portions are miserable. Great choice of flavours. I still have to understand why the French call "sorbet" something which is an icecream (No milk in it?)

Date of visit: August 2015
Thank Erika G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 September 2014

Organic milk & real fruit.
Award winning ice cream made by a man with a vision.
Please support him.
It's more expensive because it's REAL. The milk doesn't have hormones so hopefully you don't get Man boobs & no antibiotics so that you don't develop antibiotic resistance. And not full of alginate although that does make you regular!!!!
Worth the extra Euro.

Date of visit: September 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank Premolars208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 September 2014

Great ice-cream in Aix-en-Provence (cours Mirabeau). It was delicious however a little bit expensive (2.90 €).

Date of visit: July 2014
    • Value
Thank BenJSound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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