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All reviews pedestrian area great location plastic sheet tiny toilet english channels two night stay restricted access within walking distance quiet room accor hotels nice hotel car park a great place to stay poor french tea and coffee making facilities the heart of the city hotel parking
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Reviewed 10 July 2016 via mobile

The clean rooms are good value for money. Like most hotels located downtown the rooms are no too big but the breakfast makes up for it. From the hotel you can easily walk around the city center ans show you need to go further, the tram station is just 100m away.

Stayed: June 2016, traveled on business
Thank Vany H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent S, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this reviewResponded 11 July 2016

Dear Guest,

Thank you very much for sharing your feedback on TripAdvisor.
We hope to have the pleasure of welcoming you again at the Mercure Nantes Centre Grand Hotel.

Best Regards,
Laurent Strozyk
Directeur / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 July 2016 via mobile

This hotel is situated at the very heart of Nantes and therefore ideal to get about without the need for a car although if you do get there by car, the secured street access and underground private parking make it very safe.
A very nice Hotel with friendly and very professional staff throughout and very comfortable clean rooms. Breakfast is very good with an array of fresh produces. We will definitely come back every time we visit Nantes.

Stayed: July 2016, traveled as a couple
Thank Samsung114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent S, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this reviewResponded 11 July 2016

Dear Guest,

It is with great pleasure that we discover your positive feedback on TripAdvisor.
We are ready to welcome you again in the Mercure Nantes Centre Grand Hotel each time you visit Nantes for a quality stay in the city of the Dukes of Brittany.

Best regards,
Laurent Strozyk
Directeur / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 July 2016 via mobile

Very satisfied, friendly staff. Gym and other services could be better, but as there is so much to do in Nantes, the location in the corner of all tram lines and sights etc is the most important. Also peaceful street, right next to all the key walking districts.

Stayed: July 2016, traveled on business
Thank pauaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent S, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this reviewResponded 5 July 2016

Dear Guest,

Thank you for sharing your experience on TripAdvisor. We take note of your comment and will share your remarks with the team.
We are hoping to welcome you again soon in the heart of Nantes.

Best Regards,
Laurent Strozyk
Directeur / General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 29 June 2016

Location is great, right in the heart of the city and in the pedestrian area. Hotel e-mailed us with directions and the code to get through the barrier and into the private parking. Wifi worked well, but the settee was in the corner of the room with no lighting, so fairly dark. Lighting by the bed was excellent, so needed to read there. Large shower although slippery when wet. Sink very cramped. Separate toilet was good. The room was large with a mini bar, nespresso machine & kettle, but very little storage. Pulled out spare quilt and pillows from small wardrobe so we had 1 shelf and floor space. We were on 2nd floor, but very noisy at night. Small bar menu but good for a light bite. Barman friendly but overworked as he prepared this and also sorted room service and served drinks.

Room Tip: High up and away from the main street
  • Stayed: June 2016, traveled as a couple
    • Value
    • Location
    • Service
Thank JanC001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent S, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this reviewResponded 5 July 2016

Dear Guest,

Thank you for taking the time to share your feedback with us.
We appreciate your remarks and take good note of them in order to offer a service of optimal quality. Please accept our apologies concerning the noise and inconvenience.

We are hoping to have the pleasure of welcoming you again in the Mercure Nantes Centre Grand Hotel.

Best Regards,
Laurent Strozyk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 June 2016

Located in the middle of the Nantes city centre. The staff was pleasant and helpful from check in to check out.. The room was modern and clean. The bathroom has a great shower and the bed was very comfortable. The was a nice bar in the lobby with a outdoor seating area. Highly recommended!

  • Stayed: June 2016, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank CNDTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent S, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this reviewResponded 28 June 2016

Dear Guest,

Thank you very much for sharing your experience on TripAdvisor!

We are hoping to have the pleasure of welcoming you again soon.

Laurent Strozyk,
Directeur / General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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