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All reviews train station space theme room was large recommend this hotel mini bar moon location curtains
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6 - 11 of 389 reviews
Reviewed 11 August 2017

One of the best hotel I have been. The cleaning exellent, the staff exellent, the room absolutly quiet and not noise ay all. The breakfast was enough. The parkin very good. The director of the hotel exellent too.

  • Stayed: August 2017, traveled with family
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Review collected in partnership with bookinnfrance.com
Thank jlr00001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-Charles N, Directeur général at Quality Hotel Centre del Mon, responded to this reviewResponded 13 October 2017

Dear jlr00001,

Thank you very much for choosing the Quality Hotel Centre del Mon for your stay in Perpignan and for taking the time to write us a review.
We are delighted to learn that you had a great moment and could feel like royalty in our company.

We look forward to the pleasure of welcoming you again soon at the hotel.

Sincerely yours,
Jean-Charles Nieto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 18 July 2017 via mobile

Lovely hotel, ideally situated for travel. Although the hotel is situated in the train station there is no issue with noise. We enjoyed a comfortable 2 night stay.

A particularly unpleasant downside was the breakfast buffet. Upon check-in, no mention was made of the buffet fee, which led us to believe that it was included in the room rate. On the first morning I noticed that the watermelon was off (only after trying it) but to be fair to the hotel, apart from the dark red colouring it would have been tricky to tell that the fruit was out of date without physically eating it- never mind, it's included in the cost we thought. Also, being in France we'd hoped that the cheese would be fresh. This is not the case, the cheese comes in prepackaged plastic sachets. The selection of food is minimum, although they have a good tea/coffee machine. The staff worked incredibly hard to maintain the appearance of the breakfast area and were regularly cleaning the worksurfaces. It's unfortunate that they did not check the quality of the food.

The second morning (which we most definitely would have not have attended, had we known about he additional fee) unfortunately was even worse. Yesterday's watermelon was served up again! This time however, it was clearly evident from the appearance of the fruit that it was passed its use by date. I wish I'd taken a picture. In the large basket of oranges (for the manual OJ machine) there were a number of oranges that were so 'off' that they had blue mould all over them. I couldn't believe it- I indicated to the staff who removed the fruit. Additionally, my husband (who is less than 'picky' with food) opted for cereal as the scrambled eggs could only be described as 'soup'.

Overall, the accommodation is very nice for a short stay but please do not pay for breakfast here- if need be, go to Lidl which is around 10 steps from the hotel.

Upon check-out, the receptionist announced that breakfast for 2 days for 2 people would cost us 52euros! We raised our concerns and she removed the fee for the second morning. We accepted this, however we would have been well within our rights to deny them payment for both mornings. On this level, our experience of the customer service was also poor.

Stayed: July 2017, traveled as a couple
Thank Ciara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-Charles N, Directeur général at Quality Hotel Centre del Mon, responded to this reviewResponded 19 July 2017

Dear Customer,
Thank you for staying in our Quality Center Del Mon hotel, and share your experience.
We are sorry that the breakfast buffet disappointed you.
Indeed we do the utmost to satisfy our customers with fresh fruits (watermelons, oranges, apples, bananas, etc ...)
Regarding the choice of our packaged cheeses it is simply a measure of hygiene and non-waste food, we are sorry that you displease you ...
Be aware that we have taken your remarks into consideration and that we do every day the maximum to satisfy our customers.
Please also note that we offer 2 other breakfast packages at € 5 & € 8.
Hoping to welcome you again and thus you prove the quality of our services.
Sincerely, Jean-Charles

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Reviewed 2 June 2017

The hotel is in the same complex as the station which made it very convenient for our quick stop off in the lovely city of Perpignan. It is a little bit of a trek, just over 1km into town but easy walking.

Hotel facilities are very good. Room was large with plenty of storage space and with coffee and tea.

The black and white space theme with moon curtains was certainly different and quite fun. Toilet and bathroom are separate which helps a quick exit in the morning. Shower is powerful and there a plenty of room in the bathroom.

Breakfast comes with 3 options, a pleasant €5 pastry, juice and coffee at the bar which was good, a €13 buffet which seemed overpriced and €8 in the room which looked the best value

There is a 24 hour bar which was a nice place to sit and a rather limited mini bar. Staff are friendly and helpful and I would recommend this hotel.

Stayed: June 2017, traveled with friends
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Céline F, Directeur général at Quality Hotel Centre del Mon, responded to this reviewResponded 5 June 2017

Thank you so much... ans we hope to see you soon for a next French trip ;)
Yours truly

Céline

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Reviewed 27 April 2017

Thé breakfast was too much Packer food. Like every slice of cheese was in extra plastic.

Riom décoration was incredivle. I felt like i was on thé Moon.
Nice staff. Certificat inspiring place . I felt like Dalí whrn he painted historia great masterpiece of the Traunstation.

  • Stayed: April 2017, traveled solo
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Review collected in partnership with bookinnfrance.com
Thank Tovitravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Céline F, Directeur général at Quality Hotel Centre del Mon, responded to this reviewResponded 28 April 2017

:)

Thank you so much... and we hope to see you soon for another Fly... to the moon !!
Yours truly

Céline

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Reviewed 8 February 2017

Good location for anyone using the train. Within walking distance of the historical center and within easy walking distance of restaurants and grocery. Staff is very courteous and attentive. You would not know that you were in the train station unless you looked out the window at the tracks and trains.

  • Stayed: February 2017, traveled as a couple
    • Value
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Review collected in partnership with bookinnfrance.com
Thank Beti B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Céline F, Directeur général at Quality Hotel Centre del Mon, responded to this reviewResponded 9 February 2017

Thank you so much, and hope to see you for a next french trip!!
yours truly
Céline

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