May be because it is close to the main entrance this place is usually busy. Great selection of drinks and food all served by friendly and eficient staff.

good selection of unusual flavour Cornish pasties £4 ish to eat in. Plenty of tables, staff need to clear trays away quicker and wipe the table. Would look more welcoming

I appreciate it’s Saturday and staff probably had long day but ordered food and cold drink and got a sigh and eye roll from woman behind counter (I don’t drink hot drinks) straws are now loose in a pot where customers queue - not covered or wrapped - little unhygienic?! - great food just prefer less attitude because I ordered an ice drink

I visited the bakery on friday and a blonde girl served me, I think she is the manager as she had the right attitude! She was authoritative, friendly and so helpful; offering to carry my tray over for me. She asked how I was and delivered the best service I've had from there. I've been served by the actual manager before and I can honestly agree that this was a LOT better. Thank you for making my stay so great, shes an asset to the company.

The food was good but staff let them down. Staff looked rushed behind the counter when it got busy, didn't seem like they knew what each other were doing. Also a lot of tables with dirty plates/cups on. Only when a line formed did staff start clearing tables. Also during my visit all I could really hear was one of the staff members laughing very loudly - don't get me wrong I don't mind people laughing but when it's all I could hear from the opposite side of the cafe, it seemed a bit extreme.

I don't think I'll be eating here anytime soon