A family vacation after lockdown in 2020 and another locdown on 2nd trimester of 2021. Our grown up kids are excited and up for some fresh getaway. I fell in love with the photos of the place on website so I decided to book 3days 2nights accommodation. Pristine swimming pool, nice garden, rooms and resto inside the the villa compound which is separately gated. When we got to the area, there was first gate at the end of Col. Guido St., which I guess the main gate (east ridge) of the entire property. They asked where are were going. I showed our itinerary and we were asked to leave an ID but we weren't given any gate pass. (which they can deny that we left an ID )moving on, upon arriving at the thunderbird compound, another security guard stop us for some protocols and accommodation details. Again we were asked to leave an ID. We were scrambling to find another ID because my husband doesn't want to leave his drivers license. Upon entering the property we notice how far the front desk office from the rows of villas. The huge pool and Garden area was close to the gated villas that has adjacent gate going to the casino. upon check in, IATF protocol is being implemented inside the bldg. which made me feel secured. They accept card payment but just make sure to keep cash at hand because they require...A family vacation after lockdown in 2020 and another locdown on 2nd trimester of 2021. Our grown up kids are excited and up for some fresh getaway. I fell in love with the photos of the place on website so I decided to book 3days 2nights accommodation. Pristine swimming pool, nice garden, rooms and resto inside the the villa compound which is separately gated. When we got to the area, there was first gate at the end of Col. Guido St., which I guess the main gate (east ridge) of the entire property. They asked where are were going. I showed our itinerary and we were asked to leave an ID but we weren't given any gate pass. (which they can deny that we left an ID )moving on, upon arriving at the thunderbird compound, another security guard stop us for some protocols and accommodation details. Again we were asked to leave an ID. We were scrambling to find another ID because my husband doesn't want to leave his drivers license. Upon entering the property we notice how far the front desk office from the rows of villas.

The huge pool and Garden area was close to the gated villas that has adjacent gate going to the casino. upon check in, IATF protocol is being implemented inside the bldg. which made me feel secured.

They accept card payment but just make sure to keep cash at hand because they require cash deposit of Php2000 they don't accept credit card hold/deposit for incidentals.

The main swimming pool facing city view was close. While we are waiting for the availability of our room we had lunch at Olives resto next to the front desk bldg.
My kids are happy for the food pizza, pasta, chicken fish fillet and the cocktails.
We travel a lot and we love to dine in. We appreciate different cuisines so I can say Olive's food are tasty and descent, except for the free food that comes with the accommodation, also the breakfast was sad. I guess those are from different resto.

The day we arrived July 09 Friday until the next whole day the manager on duty and its staff at Olives are very accommodating specially during the birthday dinner at the resto.

We were asked to wear face shield on top of our face mask during breakfast whenever we get close to the buffet table. But I notice the manager and staff the fallowing day, (3rd Day) was not keen on the protocols. I saw guest on buffet table not wearing their face shield some guest are wearing face mask down to their chin. I call the attention of the manager but I don't see him implementing it up until we left. I end up cutting short our breakfast and gone back to our villa.

Swimming pool close to the main villa is huge water is a bit hazy and some part of the pool floor was slippery (under the water). The pool is beautiful and huge though so social distancing is well observed. When we left we went back to the same gate (east ridge) where we left our ID the first time. The guard on duty (which is different from the guard who took my husbands ID when we get in) tried to find the ID. After looking around he said ID was no longer there. He said maybe it was already turned over to their office which is unfortunately close on Sundays. so meaning to say, we need to comeback the next day just to go to their office and get the ID back. From Las PInas to Rizal. I got so confused so I went down of the car a man who seems like their manager, explained in a very arrogant way how their protocol goes and their policy. I guess if anyone wish to go this route for a vacation you must ask the hotel beforehand about this gate policy and collecting ID without gate pass to avoid this kind and unnecessary inconvenience. Again this is the Eastridge gate. First gate before the Thunderbird gate.More