I purchased a groupon for €49 for two starters, two mains and wine or beer. We intended to go on my husbands birthday that coming Saturday. I rang to book the table on a Tuesday, the lady that answered the phone asked me to hold for a second, 5 mins later I hung up and called back and she said she had forgotten about me. Proceeded to make the reservation and at the end of the call I advised I had a groupon voucher, she then advised me she had no tables to offer me, I queried this as this was not in the T&C's it simply stated if for use on the weekend to book early - I would consider booking on a Tuesday for a Saturday dinner early. She then said she couldn't offer me a table in case they are busy that night, I said it didn't state this anywhere in the T&C's and that they clearly had a table to offer me, she said she would have to speak to her manager and they would call me back. In the meantime I cancelled the groupon and got a refund. I still haven't received a call back from them and I would suggest the lady in question take some training for her telephone manner. I wouldn't bother with a groupon unless you want to use it midweek when it suits them.
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