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Reviews (3,224)
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631
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836
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Traveler rating
631
1,132
836
365
260
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All reviews princes street scott monument castle view waverley station christmas market excellent location superior room old town edinburgh city few minutes walk short break royal mile haggis jenners tram
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18 - 23 of 3,224 reviews
Reviewed 3 weeks ago

Stayed here for 3 nights, staff tried to charge us on arrival when we had already paid previous to arrival & also didn’t believe we had breakfast booked. The walls in rooms are FAR TOO THIN!!! you hear more than you bargain for & not nice when staying with family. rooms fairly clean could do with update as very dated and a good deep clean wouldn’t go a miss, however the staff are lovely and very attentive especially breakfast staff!!

Date of stay: August 2021
Trip type: Traveled with family
Thank kevinappleton505
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Check in very swift and we were told about all the covid regulations very helpful overall
Our room over looked Edinburgh Castle
Was very spacious and clean all the toiletres you needed
And lovely soft bath robes
We had evening meal and it was lovely very big portion
The waiting staff were very attentive nothing was any bother to them
Our breakfast in the morning again was excellent
We had a full breakfast there was also continental if you want to have that
Overall our stay was 100%
I would like to visit again and would recommend this hotel

Date of stay: August 2021
Trip type: Traveled as a couple
Thank annemI1299RU
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Stayed at The Mercure Hotel on Friday evening with family for my sisters 70th birthday. Hotel was incredibly accommodating and the extra special touches in the room were most appreciated. The views from the room were phenomenal looking over to Edinburgh Castle. Lunch from the restaurant was delicious and breakfast in the morning was really brilliant too- thank you and well done to the kitchen staff. Will certainly be back.

Date of stay: August 2021
Trip type: Traveled with family
Thank michellemackay
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed 4 weeks ago via mobile

This hotel is incredibly dated, and not very clean. The basic room which we booked was dreadful. View of air vents, duvet doesn’t reach the end of the bed, tiny, dust everywhere. We ended up upgrading to a premium room, which had a great views, larger but still very dated, bathrooms were the same, tiny shower over a bath that was too small to stand under, a toilet that made loads of noise when refilling, no iron, old tv, worn out towels a sofa and a bed that the sheets wouldn’t stay on.
The staff were nice enough. But for the same price you can stay at other much better hotels just down the road. I wouldn’t stay again, I’ve never stayed in a mecure before and I plan on actively avoiding in the future.

Date of stay: August 2021
Trip type: Traveled as a couple
Thank Hannah_shhh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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