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Fantastic activities

We had a fantastic day here. The activities are brilliant, I especially recommend the kneeboarding... read more

Reviewed yesterday
Destination813059
Nice and clean - but staff need more training

The place itself is excellent - it looks amazing there is plenty of parking, and it is clean. The... read more

Reviewed 1 week ago
Clar61
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Dublin, Ireland
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Reviews (182)
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Reviewed 30 May 2021

The Aqua Park is really good fun. We went on a Saturday but it wasn’t too busy and the staff did a good job of managing the guests by ensuring only small groups could proceed at any one time into each area of the water park.

The water park is excellent. The water is chilly but the wetsuits are very effective and the effort of climbing in and out soon warms you up! This is an activity that requires a lot of physical effort.

The attempts at social distancing are a bit half hearted. Although the wetsuits and life jackets were clearly being sterilised between uses there were no masks being worn in the changing facilities. However these were clean enough and well ventilated. A hot shower afterwards would’ve been blissful, perhaps these are next on the refurb list? Take a padlock for your locker or pay £3.

Date of experience: May 2021
1  Thank 473HJM473
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 20 May 2021

My daughter booked to go with her friends. They all booked seperately. My daughter accidentally booked wrong time slot. When she called and her Mother called they were told it wouldn't be changed and she had to pay for another slot and forfeit the first one.
Absolute money grabbing unlikeable people. A 16 year old trying to celebrate her 16th birthday tainted by someone who won't hit a button to simply change time slot.
Thing is, after time people will stop going because of things like this.
They said they don't have the staff to manage the million people through the doors. Surely if they've so many visitors they've lots of staff????
What goes around comes around.

Date of experience: May 2021
Thank 813DavidC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 May 2021

Would not recommend the aquapark. Staff are all miserable and horrible customer service. Your made to go to certain areas of the aqua park with your group like for instance the slides in which we didnt want to but theres no option to stay on the other inflatable parts. You have to go to these parts with the group and we were all scared of heights not wanting to climb up onto the tall slides.. We paid £80 for 4 people and werent in it 15 minutes before we left... will not be back.
Also horrible weather with rain and very cold and unable to reschedule your appointment to a better suited weather for being in the water.

Date of experience: May 2021
1  Thank ShanNI1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 21 January 2021

The inflatable water park is so much fun and I will definitely be back.

The drive through cinema was very good although I think calling some nicely hung lights a ‘light show’ to be a bit of a stretch.

Date of experience: September 2020
1  Thank BG0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 December 2020 via mobile

Literally the worst customer experience I have ever encountered!! Paid online in full, arrived on time, queued for 40 minutes, shown to a different showing which was subsequently cancelled. Emailed 4 times to get a refund with only one reply saying that management would contact me, of course they never did!! No refund, no apology - nothing.

Disgusted!!!

Date of experience: November 2020
3  Thank 413stephena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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