Stayed here for my birthday, definitely recommend this hotel, all the staff were so nice and polite. Even down to the table snacks in the bar, i really couldn't fault our experience. Was a true pleasure staying and i will be back. More
HolidayInn.com
StayForLong
travelup.com
Nice decor, rooms are well equipped but now a little tired / dated. Breakfast was very disappointing. When reserving our room we booked parking but the reservations girl forgot which was a little annoying.
Great music in the bar on Saturday night and lovely drinks.
Nice hotel but for 5* and room rate you’d expect a bit more
Dear E5733CKkevinc,
Thank you for taking the time to leave your review.
Whilst I am pleased your enjoyed various aspects of your stay, I am disappointed we did not exceed expectations in the areas you have highlighted. Rest assured your feedback will be shared with the relevant teams for immediate review.
We go hope to have the opportunity to welcome you back to the hotel again soon.
Kind regards
Matthew
Front Office Manager
We held my daughter's wedding reception at the Fitzwilliam, and 10 of us stayed there for the weekend in various rooms and the Penthouse. The staff, ambience, food, rooms - basically everything - was superb. Nothing was too much trouble for the staff who were friendly, interested and very efficient. A truly warm Irish experience!
Dear 770sally,
Thank you for your five-star review.
We were delighted to host your daughter's wedding reception, and are so pleased that you all enjoyed your weekend of celebrations. Please pass on again our warmest congratulations to the happy couple.
We hope to welcome you all back again soon.
Kind regards
Matthew
Front Office Manager
Wonderful hotel, with staff that went above and beyond expectations, located in the centre of belfast with public transport at your fingertips to get you where you need to go wether that’s the airport titanic museum or you can even walk to St George’s market or the Christmas market!
Dear liamk8719,
Thank you for your review.
I am so pleased you had an "outstanding" time here at The Fitz, especially how the team stood out and exceeded your expectations, and you made full use of our wonderful location. I will be sure to share your kind comments with the whole team.
Kind regards
Matthew
Front Office Manager
What a fabulous hotel. We enjoyed every minute. The hotel is in such a great location. Staff are excellent and made the stay even better.
Breakfast was great, loads of choice. I liked that the hot food was served rather than a buffet. The food in the bar was great too. Will definately be back!
Dear 279hb,
Thank you for your five-star review.
I am so pleased to read that your had a "wonderful stay" with us, from our brilliant location and fantastic team, to the delicious a la carte breakfast. I will be sure to share your kind comments with the whole team.
We hope to welcome you back again soon.
Kind regards
Matthew
Front Office Manager
This place is amazing. The restaurant staff are so fantastic. Especially Bikash the waiter who served us in the restaurant. So professional. The supervisor Anna was so friendly and helpful. She runs a fantastic restaurant. The food was superb. So fresh and tasty. Will definitely be back.
Dear 328deborahh,
Thank you for your review.
We are delighted you enjoyed your festive dining experience with us, especially how Bikash and Anna stood out, and the delicious food. I will be sure to share your feedback with the whole team.
We hope to welcome you back soon.
Kind regards
Matthew
Front Office Manager
