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“Disappointing breakfast”
Review of Harvester Sarn

Harvester Sarn
Reserve a table
2
Thu, 29/07
20:00
OR
Get food delivered
Ranked #33 of 154 Restaurants in Bridgend
Price range: US$10 - US$28
Cuisines: American
Dining options: Late Night, Breakfast, Delivery, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Delivery, Reservations
Reviewed 31 May 2021

I'm afraid our experience at breakfast was not great. Restaurant was very quiet but the service was disappointing from start to finish. None of the covid changes were explained and while we knew there would of course be some, I would not visit again until restrictions lift. There was apparently a breakfast bar which our waitress told us she would return to take us to before our cooked breakfast arrived. This never happened! A minute after being seated a plate of toast was put on our table that we hadn't asked for. By the time our food arrived around 20 mins later the toast was stone cold. After ordering cooked food we waited and waited for the waitress to return yo take us to the buffet, but our food arrived at the table before the waitress returned. Our drinks order was wrong and our cooked food order was wrong, we sent one plate back to the kitchen only for it to be scrapped off the plate another and returned with the remnants of beans that I had not ordered still on my plate. When we pointed out that this had happened the plate was taken away again but the others in the group were already half way through theirs before mine arrived back at the table for the third time. We usually get good food here so we were really dissatisfied with the visit and service overall. Will not return in a hurry.

Date of visit: May 2021
    • Value
    • Service
    • Food
1  Thank sharron w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager A, Manager at Harvester Sarn, responded to this reviewResponded 3 June 2021

Hi Sharron W, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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10 - 14 of 995 reviews

Reviewed 27 May 2021 via mobile

Our waitress Nia was absolutely phenomenal. Food was really lovely and it was lovely to be in an actual restaurant!!

Date of visit: May 2021
Thank Bendragon76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager A, Manager at Harvester Sarn, responded to this reviewResponded 29 May 2021

Thank you , it`s always good to read such positive reviews in these strange times . I will pass your brilliant recommendation on to Nia she will be thrilled xx

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 November 2020

From entry till leaving. Very well organised in this hard covid situation. Felt really comfortable and safe there. Staff were brilliant . Salad bar great still even though staff now put ur salad into ur bowl for u. Done as a mirror image u tell them what u want. They fill your bowl.
Lovely eve

Date of visit: October 2020
2  Thank dawn h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerAA, Manager at Harvester Sarn, responded to this reviewResponded 30 November 2020

Hi Dawn H, thank you so much for your positive comments about Harvester Sarn!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 23 November 2020 via mobile

Amazing staff especially Sarah who served us and the very helpful lady on the salad bar. Excellent value for money with 50% of voucher of mains for Black Friday . Great choice of food too

Date of visit: November 2020
Thank stevelR1990SE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerAA, Manager at Harvester Sarn, responded to this reviewResponded 27 November 2020

Hi Stevelr1990se, we are very happy to have provided you with such a positive experience! We'll pass your comments on to Sarah and the team.

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Reviewed 10 November 2020

Just returned after another lovely experience and meal. The staff are excellent and also very Covid safe. Once again, we had the lovely Manager Kirsten greeting us and the equally lovely Demi serving us.
Was also a bonus that the meals were 50% off so enjoyed it even more.
A big thank you to all the staff xx

Date of visit: November 2020
    • Value
    • Service
    • Food
2  Thank Pamela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerAA, Manager at Harvester Sarn, responded to this reviewResponded 12 November 2020

Hi Pamela, we are so pleased you had such a lovely safe experience with us. We will pass your comments onto the team. See you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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