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“Work Party”
Review of The White Swan

The White Swan
Ranked #409 of 2,439 Restaurants in Birmingham
Price range: US$20 - US$53
Cuisines: Mediterranean, British
More restaurant details
Restaurant details
Good for: Special occasions
Dining options: Late Night, Breakfast, Reservations
Neighborhood: Edgbaston
Reviewed 4 April 2018

HAd a works party here at the end of the Spring term and the food is really lovely. If you are a fan of the Barnt Green Inn and The Victoria in Barnt Green you will like here. Service is fairly slow though which is the only downside but as we were all having a good time this didn't really matter.

    • Value
    • Service
    • Food
Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager A, Manager at The White Swan, responded to this reviewResponded 10 April 2018

Hi Andrew,

Many thanks for taking the time to give us a good review, we apologise that the service wasn't as quick as you'd have liked it, we will work on that for next time! We hope to see you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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23 - 27 of 590 reviews

Reviewed 3 April 2018 via mobile

I don't generally write reviews, but the standard of the food was so poor that I felt inclined. Have been on a couple of occasions before the refurb and the food has always been ok. Not sure whether it was down to it being Bank Holiday, but it was pretty empty with no atmosphere. The pizzas were like any cheap frozen pizzas you can buy in the shop and the side salad was laughable. I've never had a raw kale salad and when asked whether I could have it replaced with salad leaves, i was given some iceburg lettuce , a few bits of cucumber and some onion. Not quite sure how places can call this a side salad and actually charge you for it!!

2  Thank NBL38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager A, Manager at The White Swan, responded to this reviewResponded 10 April 2018

Hi NBL38,

Thank you for taking the time to give us a detailed review of your time with us, we apologise that you thought the food was below average and we understand the frustration you must have felt, we will talk to the kitchen team about your specific case. May we assure you that kale is a staple ingredient in our kitchen, both raw and cooked, we don't however stock other salad leaves therefore your request to change your salad was made into iceberg lettuce.

Many thanks for the honesty and we hope that your next trip will leave you feeling more satisfied.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 March 2018

Pre-booked the restaurant for a 1pm slot. This was about the 4th time we have visited in the last couple of years It is convenient for us when visiting Birmingham and there is plenty of space around tables which makes it easier for my elderly mother to get to her seat. The food is generally good if not exceptional. Yesterday our waiter and other staff were friendly and helpful, but the service was really slow. We waited about 15 minutes to see a wine waiter and order drinks and appetisers. These arrived reasonably quickly and were fine. After we had finished, we then waited another 20 minutes for our main courses, which again were just fine. Thankfully coffee was delivered promptly, as was the bill. Just get the impression that the place is understaffed (maybe in the kitchen). The service was exceptionally slow despite being only 25% full - God knows what the service would have been like if the restaurant had been full!

Thank SueLaurie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager A, Manager at The White Swan, responded to this reviewResponded 5 April 2018

Hi Sue,

Thank you for taking the time to give us a review, we apologise that the service at the time of your visit was slow and we will be looking into this issue so it can be rectified for your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 29 March 2018

What a lovely little find! stumbled across this place on tripadvisor so i thought to try it out, and it did not dissappoint. The staff were so friendly. The food was really nice! i would recommend the golden bomb for dessert, it was soooo nice from the presentation to the taste!

Thank Sonam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager A, Manager at The White Swan, responded to this reviewResponded 5 April 2018

Hi Sonam,

Many thanks for taking the time to give us a great review, we're so glad you enjoyed your time with us so much and we hope to see you back again soon!

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Reviewed 20 March 2018 via mobile

I came in here for a quick drink , the decor is lovely and the atmosphere was fab , I will definitely return here with my friends for lunch one day , the staff were very helpful and they also ordered me a taxi from a reputable company which meant I also got home safe .... thank you

Thank Kateh0405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager A, Manager at The White Swan, responded to this reviewResponded 21 March 2018

Hi Kate,

Many thanks for taking the time to give us a great review, we really appreciate it and hope to see you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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