Visited here recently for my mothers birthday celebrations. We were a party of 5 and had booked a table for 8pm. I had requested a table upstairs if possible. Upon arrival we were quickly greeted by a very friendly and welcoming member of staff who informed us that if we still wanted a table upstairs we would have to wait a little. We agreed to this and decided to have drinks in the bar.
We were checked on around 20 minutes later and told the table upstairs which would be ours were still not finished and we could either wait longer or have a table downstairs immediately- we still wanted to sit upstairs as we had hoped it would be a little quieter (quite noisy downstairs).
Even though we had made the choice to wait we were given free snacks to the table in the bar to apologise for the delay- very impressed with this.
We were checked on again at around 9pm and told the table upstairs was still not available, as we were quite hungry at this point we agreed to just take one downstairs. Only grumble about this was we were sat near a table with 3 very noisy young children on who were being allowed to shout and run around a lot- quite annoying but gladly after 20 minutes or so they left.
The food was absolutely fantastic- all courses ordered were pure perfection. Cannot say how good it was! Service very good, friendly staff and very helpful.
Can't wait to return again!