We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great food, great service in the end”
Review of The Garden House

The Garden House
Ranked #20 of 2,491 Restaurants in Birmingham
Certificate of Excellence
Price range: US$10 - US$20
Cuisines: Pub, Gastropub
More restaurant details
Restaurant details
Good for: Business meetings
Dining options: Late Night, Breakfast, Outdoor Seating, Reservations
Neighborhood: Edgbaston
Reviewed 31 May 2021

We used to be regulars here but twe had a couple of really dodgy services here for family meals. Today my sister had booked me a birthday lunch, everything started off well, plenty of room in the carpark. Nicely spaced our tables outside In the gorgeous garden and inside. Clear signage re social distancing and masks. We were shown to our table within 30 secs, then we were left for 15/20 mins by the first manager. We managed to flag someone down as I needed the allergy menu, then another 10 mins later managed to flag down another manager to explain the main menu allergy sections were missing. After they found another menu after another 15 mins managed to flag down another manager 1who turned out to be an absolute angel called Sharon. Even though she was run literally off her feet and seemed to be covering most of the tables, she took great care of us. We had to understandably wait a little bit between courses but Sharon's amazing attitude in spite of how busy she was soothed us. We had the Korean BBQ chicken, strips of chicken breast lightly coated in batter and fried. Served in a dish with the warm sauce. Really lovely. We also had king prawn cocktail, nice big prawns, sauce and lettuce...again very nice.
For mains we had fillet steak with the surf and turf option, the steak was a little chewy in places but overall everything was really well cooked and flavourful. A particular surprise was the breaded scallops in the surf...delicious. my nephew had a burger which again was great quality and my sister had sea bass with a salad again a great dish.
Due to the time we'd been in there we decided to take our desserts home...yes that's right it was my bday and ill eat dessert if I want t1o.
The food has really improved since the last time I ate here, instead of feeling like a cheap chain pub it tasted great. The decor has also had a touch up so a very good meal, some delays but when considering its Bank Holiday and seemingly just Sharon working (despite the other manager finding time to eat and stand around alottle bit)
The nut allergy was dealt with well in the end, Sharon again provided great care with my food. Would definitely recommend Garden House again now that things have changed.

Date of visit: May 2021
Thank 619vj619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greene_K1ng, Manager at The Garden House, responded to this reviewResponded 1 June 2021

Thank you so much for your wonderful review, we really appreciate your feedback,
We are so pleased to hear you enjoyed your recent visit and we look forward to welcoming you back soon,
Kind regards Sharon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a reviewReviews (2,068)
Traveler rating
Traveler type
Time of year
Language

205 - 209 of 2,068 reviews

Reviewed 31 May 2021

Quick and friendly service and great food. Sharon looked after us very well. We would come back again

Date of visit: May 2021
Thank N565VSbrendab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greene_K1ng, Manager at The Garden House, responded to this reviewResponded 1 June 2021

Thank you so much for your wonderful review, we really appreciate your feedback,
We are so pleased to hear you enjoyed your recent visit and we look forward to welcoming you back soon,
Kind regards Sharon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 May 2021 via mobile

Amazing food made even better with faultless service from Sharon. She made the kids feel like VIPs and every need was catered for with a smile. Thank you!

Date of visit: May 2021
Thank Jussy12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greene_K1ng, Manager at The Garden House, responded to this reviewResponded 1 June 2021

Thank you so much for your wonderful review, we really appreciate your feedback,
We are so pleased to hear you enjoyed your recent visit and we look forward to welcoming you back soon,
Kind regards Sharon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 May 2021

Amazing food and even better service ! Thank you Sharon for the great service. Love the 0 alcohol wine range too, so nice to have a ‘glass of wine’ with my Meal for a change. Will definitely be enjoying summer evenings here.

Date of visit: May 2021
1  Thank Danielle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greene_K1ng, Manager at The Garden House, responded to this reviewResponded 1 June 2021

Hi Danielle,Thank you so much for your wonderful review, we really appreciate your feedback,
We are so pleased to hear you enjoyed your recent visit and we look forward to welcoming you back soon,
Kind regards Sharon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 May 2021

Can't fault a thing. Absolutely lovely. Our server, Sharon, was fantastic. Very polite and helpful :). Really good afternoon.

Date of visit: May 2021
Thank D1365PDnikkia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greene_K1ng, Manager at The Garden House, responded to this reviewResponded 1 June 2021

Thank you so much for your wonderful review, we really appreciate your feedback,
We are so pleased to hear you enjoyed your recent visit and we look forward to welcoming you back soon,
Kind regards Sharon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed The Garden House also viewed

Birmingham, West Midlands
Birmingham, West Midlands
 
Birmingham, West Midlands
Birmingham, West Midlands
 

Been to The Garden House? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
© 2021 TripAdvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Philippines. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.