We came for lunch arriving at 12 o clock.3 adults 1 child.also arriving at the same time were 2minibus full of pensioners.we quickly sat down,looking through the menu,decided what to have & waited to see if waitress's came to us or we go to the bar.no-body came so one of us went to the bar ordering 2drinks & 2meals.chicken tikka & steak & ale pie.the waitress said she would come to take the rest of the orders for our table.she bought the drinks & said she would be back in a mo. She then went to another table to take their order.so I went to the bar to order,another waitress said we come to take your order at the table.i explained half of our table had ordered & we had been waiting a while for the other girl to come take our order.she apologised & came to take the rest of the orders.another steak pie & a child's chicken nuggets chips & beans. Onto the pensioners,some were still waiting at this point to have there orders taken,some tables had drinks,some had none. There were 3 young girls working but no manager. One of the pensioners who had a beard,proclaimed that he had been clean shaven before entering the swinnerton arms.hilarious. 1.15 our first 2 meals arrived.the tables of pensioners looking over in longing at the food,whilst they still waited for theirs. We would of gladly given our food away had we known what we were about to be served.the tikka was so spicy it blew your head off. The pie was horrific. The pastry was like a brick to the point it broke into pieces when the knife was used. Inside was drier than the Sahara desert & completely void of flavour. 2more meals promptly arrived,only thing was they weren't our meals. 1.30 the other pie & child's meal came. The chicken was swimming in grease,chips like cardboard & beans cold.my pie was exactly the same as the other,congratulations on the chef being able to produce mass mess. I asked the waitress to take our meals back explaining what was wrong.she was apologetic again.but by now we had had enough,overhearing a lady complaining about the timing only to be told they needed to know in advance if big parties were coming in. I don't see what this excuse was about.there were plenty of tables,it wouldn't of mattered if the party of pensioners had come in together or separately.were were knocked the pies off the bill.one table still had not had their food order taken it was 1.45 & the minibus was coming at 2. I feel sorry for the young girls as they are the ones who will get the brunt of customers complaints.with no manager about this is a shame.the chef was a temp?the apparently good chef had broke his back so they were employing numerous temps etc.not good enough I'm afraid.teething problems should of been sorted this pub has been open several weeks now.we will not come again & not recommend it.& no mr.b all of these other bad reviews are not lies just the truth.
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