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“Poor service”
Review of The Range cafe

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The Range cafe
Ranked #751 of 976 Restaurants in York
Restaurant details
Reviewed 4 April 2018 via mobile

We have used this cafe on a number of occasions and found it very pleasant. Monday last we were at caravan and decided to pay another visit to look round shop and visit coffee shop. The coffee shop has had an upgrade and looks very nice with new seating and tables etc. However, the service was poor compared to previous visits. Not sure if it was lack of staffing or not but the que built up rather quick and the barista staff were overheard trying to put people off hot food and steering them to counter food as the kitchen only had one member of staff and had a few items of food to heat.

Nice to see Costa has allowed their drinks to be sold in there, my lattè was lovely but my wife says her hot chocolate was terrible and not the usual Costa quality.

Thank surgicalspirit1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 11 reviews

Reviewed 5 March 2018

It been took over now it called Dee Dee but interested to see Costa but anyway we not complaining about it, they doing their best and everyone had a different views on this and I feel upstairs it waste of space because seem big gap and need more warmth in it.

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Thank amanda227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 31 January 2018

We stopped here for a late lunch and found the food and drinks to be very tasty. The cakes especially are worth a try - they were delicious. The staff are very friendly and the place was spotless. Quick and efficient service

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Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 19 November 2017

In common with other Range cafes it is now called Dee Dee's Family Cafe and is run by the Compass Group.
Three people behind the counter, at times four, but an extremely long wait to be served.
The young man taking orders and operating the till would not take a further order until his colleagues had served drinks to the previous customer.
Costa are slow, but the service here was even slower.

I think that The Range need to seriously reconsider their contract with Compass, since none of the three Range cafes I have visited recently could be classed as a good experience.

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Thank Barry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 October 2017

Good place to get things you need for the house and Garden. Also craft pieces, D I Y and much more also a good coffee shop when you have looked around

Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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