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“Fantastic customer service & food”

The Ivy St. Helens Square
Reserve a table
2
Fri, 30/07
20:00
Ranked #192 of 929 Restaurants in York
Certificate of Excellence
Description: Relaxed yet sophisticated all-day dining in the historic city of York. Open seven days a week offering all-day dining to local businesses, residents and visitors alike, The Ivy St. Helen’s Square is located on the eponymous square in the heart of York and serves an all-encompassing, contemporary British menus for breakfast, weekend brunch, lunch, afternoon tea, and dinner.
Restaurant details
Description: Relaxed yet sophisticated all-day dining in the historic city of York. Open seven days a week offering all-day dining to local businesses, residents and visitors alike, The Ivy St. Helen’s Square is located on the eponymous square in the heart of York and serves an all-encompassing, contemporary British menus for breakfast, weekend brunch, lunch, afternoon tea, and dinner.
Reviewed 31 May 2021 via mobile

Fantastic customer service and hospitality from all the staff from being greeted to our waiter and then goodbyes.
Each staff member took the time to chat to us, chat about our newborn and accommodate a dairy intolerance. I also have to mention how fantastic and accommodating the ivy have been with our baby and bringing a pram. They gave us a fantastic table with lots of space and rang us ahead of the booking checking things over. Ive never had this from a restaurant before so the bar has now been set high by the ivy york. Thank you again for a fantastic night- all because of the staff and gorgeous food. This was on a busy bank holiday weekend too. Nothing was too much trouble. Cant wait to return

Date of visit: May 2021
Thank Ktapp86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 - 61 of 1,251 reviews

Reviewed 30 May 2021 via mobile

As always an amazing experience. Front of house and check in superb. Atmosphere fantastic. Food and service fabulous as we’ve come to expect. Felt super safe, felt valued and special. Love it! Thank you.

Date of visit: April 2021
1  Thank lablife46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 May 2021 via mobile

Had a wonderful experience enjoying breakfast and our waiter Sanket was very welcoming and accommodating beyond professional! Very lovely place would definitely revisit.

Date of visit: April 2021
Thank geowise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 May 2021 via mobile

I’ve reviewed the Ivy, York before but it’s worth a post-Covid update. We visited for dinner one recent Thursday evening and I’m pleased to say that’s it’s as good as ever.
This branch (like all in the chain) takes its design cues from the original in London. The location here in York is excellent (just near Betty’s)Be assured, the service remains attentive and charming. The food remains well cooked and presented. The atmosphere (even on Thursday) remains buzzy and fun.
Despite the smart formality, you won’t need a mortgage to eat here. We had three courses each for two people with a bottle of house red (very good btw) for a total of £84 (utilising part prix-fixe menu). I thought that was very reasonable.
Highly recommended.

Date of visit: May 2021
Thank Rambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 May 2021 via mobile

Visited the ivy on Thursday for birthday tea and it was gorgeous food and lovely service.
Shoutout to the man hosting in the suit who we think was called Jonny, lovely service and thoroughly enjoyed our meal and rhubarb gin!
Thanks again!

Date of visit: May 2021
1  Thank bd28059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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