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“Enjoyed the tour!”
Review of Golden Tours

Golden Tours
Ranked #292 of 819 Tours in London
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Things to see and do in and around London. Sightseeing Tours, Attractions, Theatre, Events and lots more. “Tourism is the only business that actively brings cultures together. It is through experiencing other cultures that we come to understand one another.” With this at the forefront of our minds since 1984, we have continuously maintained our reputation as your local sightseeing experts. We offer a wide range of sightseeing tours designed to bring you the finest tour experiences possible. Additionally, we also include a range of activities that have been brought to us from other providers.
Reviewed 4 April 2018

We took the Golden Tours for tour for the first 2 days and we felt so good with the service. The entire team was so supportive and guided us when we had plans to change route between buses. Bruce on the red route was so kind and funny and provided a lot of information. We also took the golden tours for Harry potter tour which was so easy in the whole trip. Beware that the traffic in London might be so bad in some days, so there would be an impact on your plans. So, check with local apps or google map on the day of the tour for making changes accordingly. I highly recommend this tour!

Date of experience: March 2018
Thank Jayakumar V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 4 April 2018

Date of experience: April 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018 via mobile

This tour just tries to do too much. In a 12 hour day, you’re going to spend 7.5 hours on a bus, 1.5 hours in security line for Windsor Castle, and a mere 75 minutes at each site. That’s way too much time for Stonehenge and not nearly enough time for Windsor and Bath. I felt like I was running through both sites and not really getting to enjoy them.

Also there’s no accommodation for the boxed lunch. There’s exactly one option (cheese and pickle). We needed one gluten free option due to an allergy and when we called the office they were patronizing and basically told us we should just be happy we were getting a “free” lunch. Apparently they missed the part where we paid for a tour that included lunch.

The tour guide and the driver were pleasant and I take nothing away from them, but I would not recommend this tour.

Date of experience: April 2018
Thank bandito912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goldentoursUK, Guest Relations Manager at Golden Tours, responded to this reviewResponded 6 April 2018

We are sorry to read of the upset caused with regards to your recent Tour booked to Windsor, Bath and Stonehenge.

Our Tour are specifically designed to give customers an overview of the 3 great locations, of course some travel will be involved to reach the destinations, but our customers can pick and choose from a variation of tours which best suit their requirements.

Windsor is a Royal working household and strict security measures are put in place by personnel, to which we have no control over.

We do offer a FREE lunch pack in all of our guided Tours, but unfortunately we cannot offer a Gluten free option. We are always upgrading our services and al our customer feedback is valuable for us to continue successfully providing a great service to all our customers.

Thank you for booking with Golden Tours, and do hope this one occasion will not deter you from booking some more fantastic days out in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 April 2018 via mobile

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 3 April 2018

Date of experience: March 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goldentoursUK, Guest Relations Manager at Golden Tours, responded to this reviewResponded 6 April 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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