I booked a table for my husbands birthday celebrations in the Aqua Shard, thinking I had made a reservation for 2 in the Restaurant (as it states on the website - BOOK THIS RESTAURANT). When we arrived we were told that our booking was for drinks ONLY.
I had paid £100.00 deposit to sit at a table, drink and look out the window for 2 hours!!!
The staff were not interested in trying to help us...stating that all the restaurants in the Shard were fully booked...What should have been a pleasant evening turned into a complete shambles. We will NOT be returning to the Shard.
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