I visited as I received a gift of a session for Mothers Day. I emailed originally and received a call back to book. The staff are friendly and couldn't be more attentive. I would certainly recommend Floatworks as an experience. I felt so relaxed after my visit and had an amazing nights sleep. If, there was any constructive feedback I would give is that certain areas could do with some tlc. A lick of paint especially in the upstairs dressing room and chairs cleaned in reception area.