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Reviews (11,385)
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612 - 617 of 11,385 reviews
Reviewed 4 April 2018

Great location, great food, great people. This hotel is good value considering its superb location on the Strand. Great carvery and a'la cart menu and great choices for breakfast.This was our second stay at this hotel. Highly recommended.

  • Stayed: March 2018, traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, Manager at Strand Palace Hotel, responded to this reviewResponded 7 April 2018

Dear John,

Thank you for leaving a 5 star review in regards to your recent stay here!

I hope we can welcome you back here again!

Kind Regards,
Patrick Baptist

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 April 2018 via mobile

My 30th birthday weekend, was looking forward to a little bit of luxury. Amazing entrance and lobby, beautiful a great first impression. Unfortunately our room was tiny, and lacked any sort of luxurious feel(which we were expecting for a 4*). It felt a bit travel lodge, which is fine if travel lodge is what you are expecting. It was also incredibly noisy at night (bin collections we think, not the hotels fault) and a consistent draught from the closed windows, bed was rock hard so not the best nights sleep. However, the staff were all delightful, the room was incredibly clean and the breakfast delicious and varied. The hotel has had a bit of revamping but to me it seems to have been superficial, (initial impact over client comfort). We have stayed in many hotels in London for similar prices and whilst the location was absolutely perfect, it failed to live up to its star rating for us.

Stayed: April 2018, traveled as a couple
1  Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, Manager at Strand Palace Hotel, responded to this reviewResponded 7 April 2018

Dear Rebecca,

Thank you for reviewing the Strand Palace Hotel and a very Happy Belated Birthday to you!

I do apologise that you were unhappy with your room on this occasion; we do agree that our rooms are a little dated and it is for this reason that we are in the process of refurbishing our existing rooms in all aspects.

I do hope that we can welcome you back here so that you can see the improvements we have made in our newly refurbished rooms.

Kind Regards,
Patrick Baptist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 April 2018 via mobile

Clean and Tidy rooms, helpful staff from lobby through to reception. Well priced for the location.

Fantastic location for visiting all the main London sights - a stone's throw away from Covent Garden.

Stayed: April 2018, traveled with family
Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, Manager at Strand Palace Hotel, responded to this reviewResponded 7 April 2018

Dear Nick,

Thank you for reviewing the Strand Palace Hotel.

I am delighted that you had an enjoyable stay.

Kind Regards,
Patrick Baptist

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 April 2018

Pre theatre meal in carvery excellent. Table d'hote excellent value and well cooked and presented. Staff attentive and helpful. Central London venue cannot be bested! Restaurant peaceful and smart. Five minute walk to Charing Cross along Strand.

Stayed: April 2018, traveled with family
Thank 80Marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, Manager at Strand Palace Hotel, responded to this reviewResponded 7 April 2018

Dear Marie,

Thank you for reviewing the Carvery and Grill!

I am delighted that you enjoyed your meal; I will ensure the Chef receives this most welcome feedback!

Kind Regards,
Patrick Baptist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 April 2018

Nice size room, opposite lift on 3rd floor. Didn’t use any facilities but all looked good.nice to have doorman welcoming you into hotel. Lovely big bed although a little hard. Great location near 3 tubes

Stayed: March 2018, traveled as a couple
Thank newnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, Manager at Strand Palace Hotel, responded to this reviewResponded 7 April 2018

Dear Guest,

Thank you for reviewing the Strand Palace Hotel.

I am delighted that you had an enjoyable stay.

Kind Regards,
Patrick Baptist
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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