OK hotel and what makes it OK is the lower price than many London hotels. The rooms are nice and updated and the location is just fine. 5 min walk to Tube and you are in the middle of London after a 10 min trip.
I did however think the service was just OK. I had noisy room neighbors and couldnt get anything done and overall I found that the staff was OK, but it was clear no-one was going to go above and beyond. And the M Club Lounge was a bit disappointing. They have a silly rule for no kids allowed ever so you have to eat food in the lobby. (Good luck finding a seat.) plus the snacks were good (better than many US Marriotts, but when I compare to other UK Marriott hotels, such as the one at Maida Vale, the lounge offering just isn't as good.
Hotel is probably 3.5 stars versus 3, but you cant do 3 stars here!!More
- Free Wifi