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Reviewed 28 February 2016

Booking the hotel through a student website so we got a decent discount so value for money is obviously amazing. The staff were lovely at the reception, cheerful and chirpy as they greeted us. The room itself was a very comfortable and pleasant space, the only *slight* problem was the layout of the bathroom, in that the toilet was at an angle to a wall and far too close to it, so there was nowhere for one's knees. Apart from that, a fantastic hotel and would definitely stay again!

  • Stayed: February 2016, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank TheAcko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Duty Manager at Heywood House Hotel, responded to this reviewResponded 4 March 2016

Dear Guest, Thank you for leaving a positive score and feedback on your stay with us. I am delighted that our reception staff delivered great customer service and you really enjoyed you stay with us. Your feedback about the bathroom layout will definitely be looked at :) We hope that we can welcome you back in the future. KInd Regards Claire Noorzadeh

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Reviewed 25 February 2016

just back from a two night stay at the heywood hotel went on a wowcher deal hotel is spotlessly clean rooms have all you need for a comfortable stay staff are all pleasant and helpful location is great for shops restaurants etc would highly recommend this hotel hope to return soon

  • Stayed: February 2016, traveled as a couple
    • Location
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    • Service
Thank phil j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded 28 February 2016

Thank you for such a positive review on your stay with us. At Heywood House, our key aims are to provide a clean, conveniently located service delivered by excellent customer care all at good value for money. We are pleased that this has been upheld and noted for your stay and we look forward to welcoming you back in the future.

Claire
Reception Team

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Reviewed 22 February 2016

Lovely Hotel, spacious rooms, clean and comfortable, nothing is too much trouble for the staff. they were friendly and helpful. So central to all the things we wanted to see and do. Great value for money and the wine was delicious too. Wouldn't hesitate to recommend this hotel.

  • Stayed: February 2016, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank MaryseDePover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded 24 February 2016

Thank you for posting such a positive review on your recent stay with us. At Heywood House, we are proud of our individual and comfortable rooms, value for money and the cleanliness of our hotel. We deliver all of this with fantastic customer service from our front desk team and I am pleased that this was upheld for your stay with us. We thank you for your recommendation and hope that we can welcome you back to Liverpool in the near future.

Kind Regards,
James May
Assistant Manager

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Reviewed 22 February 2016

Lovely hotel in an excellent location, near to all amenities. Staff were extremely helpful and the 1 pm room checkout was a bonus as we drank the complimentary bottle of wine. Will definitely stay here again especially with a groupon deal.

  • Stayed: February 2016, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank pauline c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded 24 February 2016

Thank you for your feedback on your stay with us. We are pleased that you found one of our promotions which we run throughout the year excellent value for money and I hope that we can welcome you back soon.

Keep up to date with all of our promotions and offers by following our social media websites and subscribing to our mailing list.

Kind Regards,
James May
Assistant Manager

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Reviewed 21 February 2016

2nd time staying at the heywood house hotel. It is excellent. Location is fantastic, a very short walk from the Albert Docks. Being a small hotel you get a really personal reception from the staff. James in particular was very friendly and helpful. The rooms are lovely and modern and a decent size. good value for money, especially mid week.

  • Stayed: February 2016, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank andycruxton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, reception at Heywood House Hotel, responded to this reviewResponded 7 March 2016

HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, 28 Feb 2016

Thank you for taking the time to leave such a positive review for us here at Heywood house hotel. We pride ourselves on our personal service making sure each one of our guests feel welcome and comfortable. We do all we can to meet all our guests requests and requirements. It is very rewarding to see our hard work and personal service has been acknowledged.

Our maintenance and housekeeping team work very hard to ensure our hotel is kept at a high standard. Ensuring our rooms are clean and well looked after. It is great to hear you had such an enjoyable stay with us! We hope you visit us once again in the near future.

Kind regards
Teri

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