Thoroughly disappointed with the service. Presented the Student eye app as attached and the man on the bar said “Do you want a straw?” ?! I was like no want to use app for discount and he said nah that’s only 12-3pm. Clearly not stated on app but he made us pay full price! Asked us our table number we said we didn’t know as they are rather hard to see depending where on table you have sat If it is a small group and he said “well I need to know a number?” Very rudely! Even though there were only 2 other sets of people upstairs it wouldn’t have been difficult to figure out. Then when I selected my 2 slices of pizza I was told I was only allowed the ones on the board... This should be made clear on menus instead of saying “£3 slices” Would just simply like an explanation as to the app not being accepted and think your staff should be taught to be much more friendly. However on leaving a very friendly fellow with a beard did thank us. Cannot say the same for the person who took our order! I sent this message to their facebook page in private asking for a reply but nothing back. Wouldn't want any other students to be caught out! Pizza also wasn't great... Only luke warm and served on paper plates!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.