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“The food was basically perfect”

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McDonald's Hamilton
Ranked #668 of 1,260 Restaurants in Leicester
Price range: US$1 - US$8
Restaurant details
Reviewed 5 March 2021 via mobile

The food was basically perfect and service was fast considering there being about 20 people. Would definitely recommend

Date of visit: March 2021
Thank jasongP9719FA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 12 reviews

Reviewed 27 January 2021 via mobile

I can’t believe how they can get so many Uber eats orders wrong. Most times missing items or drinks have fell over in the bag. To top it all, you then get an alert from Uber eats saying that the next mistake might be refused for a refund. It’s not Uber eats, it’s McDonald’s that can’t get the order right. How hard can it be.

Date of visit: January 2021
Thank 904keithl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 December 2020

Came in the store on Sunday to be welcomed by such an amazing gentleman. Was not the typical staff a tall Asian young man that stood out when he spoke from the rest

You need more staff like this so well spoken and so greet full. times are hard and currently challenging and when greeted like this its like a breath of fresh air

I recommend this branch over any in Leicester. Unfortunately I didn't grab his name but keep the excellent work up young man ..

Date of visit: November 2020
Thank Jgomes123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 15 November 2020 via mobile

Thought I'd have a McDonald's regrettably, so went to the drive thu. Fries were warm although the chicken sandwhich was hotter. Asked at the pick up for the receipt, as the bag was open and it wasn't on the outside, which is good practice & looks neat. The young man glared at me, so I looked in the bag, saw something white and said 'oh it's in the bag', which he didn't respond to, just continued to glare. When I got home the receipt wasn't in the bag, I had seen the sauce, which he had asked me if I wanted, which is positive. I didn't ring to make my thoughts known, because I've tried before and the phone wasn't answered. Please let the young man know a smile and a response may have prevented this review

Date of visit: November 2020
Thank 791yvonnef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 September 2020

Was spoken to very rudely by the lady taking the order in the drive through. Have used plenty of times before but never have I been asked "what" when the person on the other side could not hear me and then to be told "well I did say sorry" when I challenged the poor customer service. This branch has gone down hill over years. I'm sure it's a franchise and if I was the owner is be embarrassed if my front of house staff were like that.
Will not be returning to this branch would happily travel further....

Date of visit: September 2020
2  Thank 999alpeshg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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